Technical Libraries Technician

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full time

Technical Libraries Technician
Make a difference every day

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

We are currently bidding for a prestigious new project in Riyadh, Saudi Arabia and we are looking for a Technical Libraries Technician who will will support the PMO Manager in all administration as well as document control activities using specialist Electronic Document Management Systems (EDMS) to safely store and distribute documentation in accordance to their hierarchy and sensitivity.

The purpose of the project under this contract is to provide consulting and management support to a Ministry in KSA with the necessary tools to manage and maintain assets and facilities, through improving activities to meet service requirements, developing business strategies that ensure reducing costs of the life cycle of assets, and improving practices to increase efficiency and effectiveness. It includes but not limited to long-term management of assets, facilities, resources and services to improve performance, reduce costs and manage the life cycle. In brief, the scope is for the provision of consulting, technical, management and administrative support for facilities and asset management works.

The Ministry is in the process of developing and executing a transformation program. This program involves transitioning from the management of operations and maintenance contracts to the management of contracts related to assets and facilities. The Ministry' primary objective is to achieve maximum value and benefit for the life cycle of assets and facilities within their estate.

The ideal candidate should have excellent verbal and written communication skills with a proven track record of instituting continuous improvement.

The hiring for this position is subject to contract award.

Key Accountabilities

  • Organize and maintain technical libraries, ensuring documents are up-to-date and accessible.
  • Assist in the digitalization of documents and the management of digital library systems.
  • Support the development and implementation of information management policies and procedures.
  • Provide assistance to staff and stakeholders in locating technical documents.
  • Collaborate with project teams to ensure documentation meets project and regulatory requirements.
  • Conduct regular audits of the library to ensure compliance with information management standards.
  • Act as gatekeeper of certain documentation depending on sensitivity
  • Support in the development of a library coding and storage process.
  • Ensure consistency of Document Management working practices within the team
  • Ensure the distribution of hard copy and electronic documents is carried out
  • Oversee the control and recording of correspondence with the Entities and Contractors/Consultants
  • Review and analyse all Document Control processes to identify potential areas for improvement.

Specific Requirements

  • Minimum 5 years' experience in quality services and studies.
  • Bachelor's Degree in relevant field is preferable.
  • Practical experience in the Kingdom of Saudi Arabia.
  • Prior experience in managing and building teams

What's in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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