DevOps Engineer

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The DevOps Engineer consults with internal clients about the software technology environment with medium to high complexity. They translate business requirements into technology terms and develop more complex algorithms and programming code for software solutions. The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks. They assist with determining how technology can be applied to meet client needs.
The individual in this role will participate in the planning, design, build, test, and implementation of the assigned enterprise applications and/or systems. They will be required to perform most of the tasks defined in the planned agile epic workload or the project, gathering facts, analysing client requirements, and then designing, building, and supporting solutions that demonstrate the functionality to support the findings.

Working at NTT

Key Roles and Responsibilities:

• Work closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program
• Assist with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment
• Analyse business requirements and ensure that the designed solution meets those requirements
• Transform the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality
• Perform proof of concept if required
• Compile detailed technical specifications based on their designs for developers or IT Programmers to implement
• Convert a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities
• Ensure that throughout the development phase, the process is documented including the development procedures for application use and security
• Oversee the testing of the program prior to its deployment and release
• Examine any program errors in logic and data and make the necessary recommendations to correct the program as required and/or escalate the problem accordingly
• Works with the required teams to assist with the installation and deployment of the application
• Assist with implementation preparation and implementation of the solution into a production environment
• Assist with the resolution of any problems identified in the integration and test phases
• Support all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements SLAs for the business
• Write and distribute the task descriptions in a production environment to operate and maintain the solution that has been designed and implemented
• Assist with post-implementation process reviews

Knowledge, Skills and Attributes:

• Expert knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs
• Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage
• Ability to work with abstract concepts and have sound problem solving and analytical skills
• Strong people interaction and collaboration capability
• Deep technical understanding of development and platform engineering
• Excellent client-centricity with the ability to focus on business outcomes
• Highly Organized and planned individual
• Self-starter and self-managed
• Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans
• Strong stakeholder and relationship management
• Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients
• Ability to demonstrate impeccable attention to detail and work well within a team environment
• Good knowledge of project management principles to ensure that projects with clients are executed accordingly
• Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools
• Expert knowledge on design, implement, and maintain continuous integration and continuous deployment CI/CD pipelines to automate the software build, test, and deployment processes.
• Expert knowledge and experience with deployment and release management across environments.
• Expert knowledge of Automation tooling and source code repositories.
• Expert knowledge of continuous improvement and performance optimisation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology or related
• Relevant DevOps certification
• Agile related certification
• understanding and certification of cloud platforms and services e.g., AWS, Azure, GCP.
• Knowledge and certification of scripting and programming languages e.g., Bash, Python, Ruby.

Required Experience:

• Demonstrated years of experience deploying software solutions to clients in an outsourced or similar IT environment
• Demonstrated experience working in a multi-team environment across multiple geographies
• Programming/development experience including Agile processes such as SCRUM, KANBAN

​Cloud Platforms:

• AWS, Azure

Languages:

• Python, Bash, JS

Development Environments:

• Django, ReactJS

Skills Summary

• Automation Scripting, CI/CD, Cloud Platform, Communication, Container Orchestration, Cross-Team Collaboration, Security Compliance