SPA Manager

Found in: beBee jobs SA - 2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

Job Number

Job Category Spa

Location The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets


• Assumes the responsibilities of the Spa Director in his/her absence.


• Ensures all employees have the proper supplies, equipment and uniforms.


• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.


• Manages supplies and equipment inventories within budget.


• Maintains cleanliness of spa and related areas and equipment.


• Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service


• Sets a positive example for guest relations.


• Interacts with guests to obtain feedback on product quality and service levels.


• Handles guest problems and complaints.


• Empowers employees to provide excellent customer service.


• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.


• Strives to improve service performance.

Conducting Human Resources Activities


• Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.


• Ensures employees understand expectations and parameters.


• Brings issues to the attention of the department manager and Human Resources as necessary.


• Observes service behaviors of employees and providing feedback to individuals.


• Participates in employee progressive discipline procedures.


• Participates in an on-going employee recognition program.


• Reviews comment cards and guest satisfaction results with employees.


• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.


• Supervises on-going training initiatives and conducting training when appropriate.


• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.


• Celebrates successes and publicly recognizes the contributions of team members.


• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.


• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.



  • Spa Therapist

    Found in: beBee jobs SA - 2 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.What will I be...

  • PR & Marketing Executive- Cluster

    Found in: beBee jobs SA - 2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category Sales & MarketingLocation Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Marketing and Communications Manager is part of an important team that creates and executes property-level...


  • Riyadh, Saudi Arabia Spa Staff.com Full time

    Managing spa employees: The manager will be responsible for recruiting, training, and supervising all the spa staff, including therapists, receptionists, and maintenance staff.Budgeting and financial management: The manager must ensure that the spa is operating within its budget, and will be responsible for managing expenses and generating...

  • Full Time Salon Manager for a 5 Star Hotel Spa

    Found in: Talent SA A C2 - 1 week ago


    Riyadh, Saudi Arabia Spa Staff.com Full time

    Managing spa employees: Themanager will be responsible for recruiting, training, andsupervising all the spa staff, including therapists, receptionists,and maintenance staff.Budgeting and financialmanagement: The manager must ensure that the spa is operatingwithin its budget, and will be responsible for managing expensesand generating revenue.Maintaining...

  • Spa Manager

    49 minutes ago


    Riyadh, Saudi Arabia Ritej Company of Recruitment Full time

    **Spa Manager Qualifications and Education** The education and qualifications of a Spa Manager might include the following: - A Business Management or Spa Management Bachelor’s Degree - Two A Levels - At least two GCSEs, including English and Maths **Spa Manager Experience** The relevant experience of a Spa Manager might include a career in treatments...

  • Spa Therapist

    3 days ago


    Riyadh, Saudi Arabia Mandarin Oriental Hotel Group Full time

    **Position**: SPA Therapist (Full time #538185) **Property / Office**: Al Faisaliah Hotel, Riyadh **Location**: Riyadh, Saudi Arabia **Responsibilities**: - Follow all Standard Operating Procedures (SOPs) as taught by the spa treatment manager or spa manager. - Keep the work area clean, neat, and hygienic at all times. - Ensure that a high standard of...

  • Director of Spa

    Found in: Talent SA C2 - 1 week ago


    Riyadh, Saudi Arabia The Ritz-Carlton Full time

    JOB SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and...

  • Senior Spa Manager

    1 week ago


    Riyadh, Saudi Arabia Accor Hotels Full time

    Experience:Preferably have previous experience in spa management or beauty care industry. Experience helps you understand industry details and customer needs.Driving skills:You must have excellent leadership skills to manage and direct the team at the spa.Knowledge of treatments and procedures:You should be aware of the variety of treatments and procedures...

  • Director of Spa

    7 days ago


    Riyadh, Saudi Arabia Al Basel Group Full time

    Train the staff to elevate the guest experience - Achieve the SPA KPI’s including the set financial targets - Supervise all the operating responsibilities, coordinating efforts and establishing priorities - Ensure all relevant Hotel standards, policies and procedures are developed, implemented and actioned - Responsible for the over-all operation and...

  • Senior Spa Manager

    Found in: Talent SA A C2 - 2 weeks ago


    Riyadh, Saudi Arabia Accor Hotels Full time

    Experience:Preferably haveprevious experience in spa management or beauty care industry.Experience helps you understand industry details and customerneeds.Driving skills:You must haveexcellent leadership skills to manage and direct the team at thespa.Knowledge of treatments andprocedures:You should be aware of the variety oftreatments and procedures...

  • Asst Dir-spa

    3 days ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23164337 **Job Category** Spa **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages and supervises all areas of the spa, including its programs, services, hours...

  • Spa Therapist

    7 days ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23078226 **Job Category** Spa **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions....

  • Spa Service Expert

    Found in: Talent SA C2 - 1 week ago


    Riyadh, Saudi Arabia Marriott International Full time

    POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether...

  • Spa Therapist

    5 days ago


    Riyadh, Saudi Arabia WHR Solution Full time

    **About Company**: WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries. **Job Descriptions**: (Riyadh, Saudi Arabia) Looking for SPA Therapist for a 5 star luxury hotel. - Support and adhere to all company policies & procedures relating to Safe, Sound and Sustainable. - Knowledgeable about all...

  • SPA Director

    Found in: Talent SA C2 - 1 week ago


    Riyadh, Saudi Arabia Mandarin Oriental Hotel Group Full time

    ResponsibilitiesOversee day-to-day spa operations, including managerial duties, customer service, and vendor relations.Manage and mentor the spa team, ensuring they provide top-notch service and adhere to Mandarin Oriental standards.Develop and implement effective spa marketing and promotional strategies to increase revenue and clientele.Monitor and manage...


  • Riyadh, Saudi Arabia WHR Solution Full time

    **About Company**: WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries. **Job Descriptions**: (Riyadh, Saudi Arabia) Looking for Guest Relation Agent (Spa) for a 5 star luxury hotel. Act as an in-house spa guest ambassador in order to enhance a feeling of comfort, warmth and friendliness within...

  • Spa Manager Hilton Garden Inn Hotel Riyadh

    Found in: Talent SA A C2 - 2 weeks ago


    Riyadh, Saudi Arabia Hilton Full time

    Education andtraining:Bachelor's or Master'sdegree in hotel management, marketing, or related field.Certifications or courses in spa management increase theattractiveness of aresume.Experience:Previous experienceas a spa manager or similar positions in hotels or healthfacilities. Preferably, experience should be at least 3-5years.Management...


  • Riyadh, Saudi Arabia Hilton Full time

    Education and training:Bachelor's or Master's degree in hotel management, marketing, or related field. Certifications or courses in spa management increase the attractiveness of a resume.Experience:Previous experience as a spa manager or similar positions in hotels or health facilities. Preferably, experience should be at least 3-5 years.Management...

  • Spa Service Expert

    3 days ago


    Riyadh, Saudi Arabia Marriott International, Inc Full time

    **Numéro de l'Emploi** 23041808 **Catégorie d'Emploi** Spa **Lieu** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Nos spécialistes de spa jouent un rôle important...

  • SPA Therapist

    Found in: Talent SA C2 - 1 week ago


    Riyadh, Saudi Arabia Radisson Hotel Group Full time

    Background and ResponsibilitiesHOTEL DESCRIPTION* The Therapist must welcome customers with a warm and courteous attitude. She must prepare the cabins and the entire spa reception area prior to the treatments she will be giving. The Therapist must ensure sales of retail products and complementary services, while providing personalized advice on future...


  • Riyadh, Saudi Arabia Hilton Full time

    Experience:Previous experience as a health and beauty practitioner, preferably with a background in spa and therapeutics.Leadership:The ability to lead and direct the team in the spa center and motivate it to provide the best customer service.Planning and organization:Ability to develop and implement operating and marketing strategies to achieve spa goals.

  • Spa Manager Homewood Suites branch in Riyadh

    Found in: Talent SA A C2 - 1 week ago


    Riyadh, Saudi Arabia Hilton Full time

    Experience:Previousexperience as a health and beauty practitioner, preferably with abackground in spa andtherapeutics.Leadership:The abilityto lead and direct the team in the spa center and motivate it toprovide the best customer service.Planning andorganization:Ability to develop and implementoperating and marketing strategies to achieve spagoals.