Business Operations Director

3 weeks ago

Tabuk, Saudi Arabia NEOM Full time
Role Purpose

The Director of Business Operations will provide strategic leadership and oversight to a multifaceted business operations function, encompassing people operations, finance, and project management support, to ensure efficient coordination and alignment across diverse urban planning team functions, while managing a team of at least three Senior Managers and a total staff of over 10 individuals.

Role & Responsibilities

The Director of Business Operations will play a critical role in the most innovative and one of the largest urban planning projects

in the world. The Director of Business Operations will lead and oversee a dynamic business operations function, which plays a

pivotal role in supporting the urban planning team. This role requires a minimum of 5 of relevant leadership experience in

business operations, with a strong preference for candidates who possess knowledge and experience in urban planning and

architecture.

Strategic Leadership:

  • Provide strategic direction and leadership for the business operations function, ensuring alignment with organizational goals and objectives.
  • Develop and implement policies, procedures, and initiatives to enhance operational efficiency and effectiveness.

Team Management:

  • Manage a team of at least three Senior Managers, providing guidance, coaching, and support to drive team performance.
  • Foster a collaborative and high-performance work environment within the business operations team.

Financial Management:

  • Oversee financial planning, budgeting, and forecasting processes, working closely with the finance team to ensure sound financial management.
  • Monitor financial performance and recommend corrective actions as needed.

People Operations:

  • Lead the people operations function, including HR and talent management, to attract, retain, and develop top talent within the organization.
  • Implement best practices for employee engagement, performance management, and professional development.

Project Management Office (PMO):

  • Establish and manage a Project Management Office (PMO) to support the urban planning team in delivering projects on time and within budget.
  • Define project management standards, tools, and methodologies.

Cross-Functional Collaboration:

  • Collaborate with leaders across regional planning, design, style and guardianship, research and technology, and other project functions to facilitate alignment and coordination.
  • Act as a liaison between business operations and other departments to ensure seamless workflows and communication.

Urban Planning and Architecture Expertise:

  • Utilize your urban planning and architecture background to provide valuable insights and support to the urban planning team
  • Leverage your industry knowledge to identify opportunities for innovation and improvement within the business operations function.

Key Tasks

  • Develop and communicate a clear vision and strategy for the business operations function.
  • Align business operations with the organization's overall goals and objectives.
  • Lead, mentor, and manage a team of Senior Managers and business operations professionals.
  • Foster a culture of collaboration, innovation, and high performance within the team.
  • Oversee financial planning, budgeting, and forecasting processes.
  • Monitor financial performance, analyze variances, and make recommendations for improvement.
  • Lead HR and talent management functions to attract, retain, and develop top talent.
  • Implement HR policies and programs, including recruitment, onboarding, and performance management.
  • Establish and manage a Project Management Office to support project teams.
  • Define project management standards, tools, and methodologies.
  • Collaborate with leaders from various urban planning team functions to facilitate alignment and coordination.
  • Act as a liaison between business operations and other departments to ensure smooth workflows
  • Utilize expertise in urban planning and architecture to provide insights and support to the urban planning team.
  • Identify opportunities for process improvement and innovation within the function.
  • Identify and implement process improvements and operational efficiencies.
  • Streamline workflows and optimize resource allocation.
  • Assess and mitigate operational risks.
  • Ensure compliance with relevant regulations and standards.
  • Generate regular reports and dashboards to monitor key performance indicators and operational metrics.
  • Analyze data to make informed decisions and recommendations.
  • Communicate business operations strategies and results to senior leadership and key stakeholders.
  • Build and maintain strong relationships with internal and external partners.
  • Stay abreast of industry trends and best practices.
  • Drive innovation and continuous improvement initiatives within the business operations function.
  • Manage and allocate budgets effectively, ensuring resources are optimally utilized.
  • Identify cost-saving opportunities and make budget recommendations.
  • Address conflicts and challenges within the business operations team and among cross-functional teams.
  • Promote a positive and collaborative working environment.
  • Develop long-term strategies and plans for the growth and development of the business operations function.
  • These tasks collectively represent the comprehensive responsibilities of the Director of Business Operations in overseeing the multifaceted business operations function and supporting the success of the urban planning team.

Background, Skills & Qualifications

Knowledge, Skills and Experience

  • Strong design and management skills.
  • A minimum of 5 years of proven leadership experience in business operations or a related field.
  • Experience in urban planning and architecture is a strong asset.
  • Bachelor's degree in a relevant field; an advanced degree is preferred.
  • Exceptional strategic thinking and problem-solving skills.
  • Strong financial acumen and the ability to manage budgets effectively.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to lead and inspire a team.
  • Proficiency in project management methodologies.
  • A track record of driving operational excellence and process improvement.

This is an exciting opportunity for a strategic leader to make a significant impact on our organization's success by providing operational leadership and leveraging their expertise in urban planning and architecture. If you are a visionary leader with a passion for driving efficiency and effectiveness in a dynamic urban planning environment, we encourage you to apply

Qualifications

  • Must hold a Bachelor's degree in a related field such as business administration, finance, management, urban planning, architecture, or a related discipline.

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