Manager Operations Mobility Services
4 weeks ago
Reports to: Director of Autonomous & Electric Mobility
Sector: Land Mobility
Job Location: NEOM
Role Purpose:
Being on NEOM's Mobility team, you will be part of an exceptional team of engineers building the future of mobility. You will lead, plan, and own the execution of implementing sustainable charging solutions that enable the deployment of zero-emission mobility across NEOM and beyond. You will operate the fleet and manage and maintain the depot and charging station infrastructure. Land Mobility at NEOM comprises electric vehicles on the ground, on the water, and in the air. With your team and in close collaboration with NEOM's Energy team you will develop and implement the technical solutions and business model of a smart charging infrastructure across NEOM.
Key Accountabilities & Activities
- Understand regional development and Land Mobility business objectives to create and maintain road map of sustainable charging solution deployment across NEOM region.
- Gather technical, operational, and business insights from existing deployments of various mobility technologies to understand the charging demand across various sites to feed into the planning of charging solution deployment.
- Guide operation depot infrastructure deployment and operation in NEOM.
- Interface with other key stakeholders and sectors to ensure seamless fleet operations
- Stay abreast of the market and technology evolution in related areas especially hydrogen/ electric
- Develop an in-depth understanding of mobility operation providers, their core skills, and strengths to identify provider(s) that can help to scale up and minimize deployment risks.
- Participate in tendering of projects and in preparing various tendering documents.
- Effectively communicate program status to key stakeholders by preparing periodic status reports, presentations, and other related communication materials.
- Be a problem solver and find creative ways to find solutions to problems as they arise.
- Effectively manage the project(s)/program assigned to you from owning and managing execution or various deployment schedules, holding stakeholder meetings, managing actions list and risk register, among other.
- In collaboration with technical teams, facilitate in ensuring a risk mitigated fleet operation and establish high level of maintenance protocols and processes
- 3+ years of experience leading operation and infrastructure projects, with complete ownership of the project/program.
- Must have an in-depth understanding of the various operation streams and fleet management experience in international events.
- Must have leadership skills, with prior experience of managing, guiding and mentoring team.
- Must have the ability to breakdown complex projects into work packages such that project risks in relevant areas can be clearly identified, and progress can be clearly tracked and managed
- Prior experience and strong network in the GCC region are a strong plus
- Must be able to translate the business objectives of the project into data insights that must be gathered, subsequently leading to the identification of data attributes that must be captured and analyzed and based on the findings of data from the projects, provide recommendations on path forward.
- Working knowledge of Microsoft Office and project management software is a must
- Must be an effective and clear communicator, with leadership aptitude
- Bachelor's degree in a Mobility related field is a must. Masters/PhD degree preferred. Business background a strong plus.
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