Technical Business Analyst
2 weeks ago
Term: 12 months
Division: Banking & Technology
Relevant experience: 8-10 years experience
Mandatory requirement: Hands-on expertise with Cards Management Systems, experience in cards and payments industry.
Purpose of Job:
As a Business Analyst, you will play a pivotal role in driving the development and optimization of the banking Commercial Cards platform. With extensive expertise in banking systems and infrastructure, particularly in Cards, you will lead the gathering and documentation of business requirements, translate them into actionable technical specifications, and ensure successful implementation. Leveraging your 10+ years of experience, you will collaborate with cross-functional teams to deliver innovative solutions and ensure seamless integration of financial services. Additionally, you will support the resolution of production issues and drive process enhancements to optimize system performance and reliability.
Tasks:
Core Responsibilities and Accountabilities
- Requirements Gathering and Analysis: Engage with stakeholders to define and understand business goals, processes, and challenges related to cards and payment systems. Conduct detailed analysis of business requirements and translate them into comprehensive, precise technical requirement documents (TRDs).
- Technical Documentation: Draft and maintain in-depth technical specifications for system design, API integrations, and workflows related to card infrastructure and payment systems. Document system architecture, ensuring alignment with business objectives and operational scalability.
- Collaboration and Stakeholder Management: Work closely with developers, operations, and product teams to ensure technical feasibility and alignment with requirements. Act as the primary point of contact between business and technical teams, facilitating seamless communication and collaboration.
- Banking Systems Expertise: Utilize deep knowledge of banking systems and card management infrastructure to design and support advanced features like spend tracking, dynamic reporting, and expense management. Ensure compliance with industry standards, including PCI-DSS, and support risk management initiatives related to card operations.
- Production Support: Lead efforts to identify, diagnose, and resolve production issues, ensuring system reliability and minimizing disruptions. Collaborate with IT and operational teams to enhance system performance and scalability.
- Strategic Insights and Innovation: Stay informed about the latest trends and technologies in banking, fintech, and card systems. Proactively recommend innovative solutions and process improvements to enhance platform functionality and operational efficiency. Ongoing Technical Support: Post-implementation support for the client Product and Business teams to help configure and onboard new corporates on systems.
Knowledge and Experience
- Bachelors degree in computer science, Information Systems, or a related field.
- 10+ years of experience in business analysis within the banking or fintech industry, with a focus on card management systems and payment infrastructure.
- Proven expertise in drafting detailed technical requirement documents and system specifications.
- Hands-on expertise with Cards Management Systems such as FIS Cortex, NI, TSYS, Core banking system.
- Extensive experience in cards and payments industry.
- Strong understanding of payment systems, card processing, and financial services, particularly Commercial Cards products (e.g., Corporate Cards, Travel Cards, Virtual Cards, Central Travel Account).
- Strong understanding of API integrations, SDKs, and RESTful services for seamless integrations, in addition to card processing workflows, and financial systems.
- Extensive experience in production support, including diagnosing and resolving technical issues efficiently.
- Experience working with payment schemes (Visa, Mastercard, etc.).
- Exceptional analytical, problem-solving, and communication skills, with a strong focus on collaboration and stakeholder engagement.
- Excellent communication and problem-solving skills.
- Proven stakeholder management from technical and non-technical areas as well as senior management.
- Ability to work in a dynamic, fast-paced environment.
Skills
- Experience with SaaS, spend and expense management platforms or payment gateways.
- Familiarity with payment trends, open banking, BaaS and other global trends.
- Knowledge of compliance standards, such as PCI-DSS, and data security protocols.
- Exposure to designing user-centric financial platforms with a focus on intuitive UI/UX.
- Knowledge in banking product development, back-end and front-end development.
- Familiarity with advanced tools for business process modelling, and project management tools, such as Visio, BPMN, or Lucid charts.
- Experience in ERP systems and expense management platforms like Concur, SAP, or similar tools.
-
Technical Business Analyst
3 weeks ago
Jeddah, Makkah Province, Saudi Arabia PayTech Group Full timeTerm: 12 monthsLocation: Jeddah, KSADivision: Banking & TechnologyRelevant experience: 8-10 years experienceMandatory requirement: Hands-on expertise with Cards Management Systems, experience in cards and payments industry.Purpose of Job:As a Business Analyst, you will play a pivotal role in driving the development and optimization of the banking Commercial...
-
Technical Business Consultant
4 days ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeJob Description:Salesforce BA - SFDC BA (Sales / Service/Loyalty)About the Job:We are looking for a skilled Salesforce Business Analyst to join our team. As a Salesforce Business Analyst, you will work closely with business stakeholders to gather and document Salesforce requirements, collaborate with technical teams to ensure successful implementation, and...
-
Technical Business Consultant
5 days ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeWe are seeking a highly skilled business analyst to join our team. In this role, you will be responsible for performing business analysis and translating business requirements into functional and technical requirements. Your expertise in technical design and business domain basics will enable you to propose solutions to drive process improvements.About the...
-
Business Process Analyst
7 days ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeJob Description:We are seeking a highly skilled Business Process Analyst to join our team. As a key member of the organization, you will play a crucial role in analysing areas of improvement and proposing solutions that meet internal clients' needs.Main Responsibilities:Analyse business needs and develop solution designs that meet internal clients' needs,...
-
Junior Business Analyst Position
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeJob OverviewThis role involves working as a junior business analyst to analyze business requirements, propose solutions, and design technical requirements.Key AccountabilitiesAnalyze business requirements and propose solutions to improve business processes.Develop and maintain user manuals aligned with business requirements.Perform quality assurance on...
-
Business Systems Analyst
4 days ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeJob Description:Salesforce Requirements AnalystOur team is seeking a skilled Salesforce Requirements Analyst to work closely with business stakeholders, gathering and documenting Salesforce requirements. The ideal candidate will have excellent communication skills and be able to translate business needs into functional specifications for Sales, Service, and...
-
Business Solutions Analyst
14 hours ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeAbout the RoleThis position requires a highly skilled Business Analyst to drive the development and optimization of the banking Commercial Cards platform.The ideal candidate will have extensive expertise in banking systems and infrastructure, particularly in Cards, and will lead the gathering and documentation of business requirements.Key responsibilities...
-
Business Analyst for IT Solutions
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeJob DescriptionThe ideal candidate will have experience in analyzing areas of pain and improvement, proposing solutions, and translating business requirements into functional and technical requirements. This includes designing solutions using appropriate tools and models to ensure developers can translate them into code that meets the internal clients'...
-
Business Analyst Position
2 days ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full timeJob DescriptionAnalyzing areas of improvement, business analysts propose solutions and translate requirements into functional and technical designs to ensure developers meet internal clients' needs.Key ResponsibilitiesCoordinate with IMDT Enterprise Architecture office during solution design activities; clarify and translate business requirements into...
-
Business Analyst Position
6 days ago
Jeddah, Makkah Province, Saudi Arabia beBee Careers Full time**Job Description:**Junior Business AnalystAnalyze areas of pain and improvement, propose a solution, then translate the solution's business requirements into functional and technical requirements and design. This ensures developers can translate them into appropriate code and design that exactly meet internal clients' needs.The Junior Business Analyst will...