Customer Service Team Lead — Coach, Resolve,

منذ 2 أيام

Riyadh, Riyadh Region, المملكة العربية السعودية Alkaffary Group دوام كامل ‏٦٠٬٠٠٠ ر.س.‏ - ‏١٢٠٬٠٠٠ ر.س.‏ عقد

Alkaffary Group is seeking a Customer Service Supervisor to oversee the daily operations of our customer service team in Riyadh. You will ensure high-quality service and customer satisfaction while guiding the team to meet service standards.

Responsibilities include supervising tasks, coaching staff, handling escalations, and coordinating with other departments to improve the customer experience. Strong leadership and KPI-driven mindset are essential.