Network Technician, Infrastructure Delivery
2 weeks ago
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking to hire a Network Technician to join our growing team within Networking. Your responsibilities would involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. You will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
As a Network Technician, you should be very detail oriented, possess strong written and verbal communication skills and have significant experience in supporting large scale, enterprise class networks. You should be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology.
You will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. You will work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.
Key job responsibilities:
– Working closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
– Managing work priorities through ticketing system and workflows & collaborating with various stakeholders to remove project obstacles.
– Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.
– Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
– Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
– Completing customer requests via Remedy trouble ticketing system and project management workflows.
– Participating in the migration, basic configuration and rollout of new or upgraded hardware.
About the team:
About AWS
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture:
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth:
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
– Bachelor Degree in Computer Science, Information Technology or Networking or Certification in a relevant field (CCENT, Network+, CCNA)
– Networking Deployment experience; or an equivalent combination of education and experience
– Cabling, troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.
– Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs.
– Strong understanding of Ethernet and IP networking.
– Certification in a relevant field (CCENT, Network+, CCNA)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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