Operations Manager

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Osan® Full time

Look at the sun right in the eye. Osan is a creative Saudi eyewear brand, redefining the industry with bold, innovative designs and premium craftsmanship. As the choice of the sun, Osan merges creativity and functionality to deliver eyewear that stands out. With worldwide shipping, we are expanding our operations and seeking a highly skilled Operations Manager to ensure smooth and efficient execution of our business processes.

Job Overview

As an Operations Manager at Osan Optics, you will be responsible for overseeing and optimizing all operational activities, ensuring efficiency across logistics, supply chain, and customer service. This role demands a strategic thinker with a hands-on approach, capable of managing teams, optimizing workflows, and maintaining strong relationships with suppliers and partners.

Key Responsibilities

  1. Supervise and ensure smooth daily operations, from production to order fulfillment.
  2. Monitor and evaluate employee performance, ensuring productivity and efficiency.
  3. Resolve customer issues promptly, ensuring high satisfaction and brand loyalty.
  4. Identify and solve operational challenges, including logistics and supplier-related issues.
  5. Manage relationships with local suppliers and vendors, ensuring timely deliveries and quality standards.
  6. Oversee logistics operations, including inventory management, shipping coordination, and warehouse processes.
  7. Implement and enhance operational policies and procedures to support business growth.

Qualifications & Experience

  1. Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field.
  2. 3+ years of experience in operations, logistics, or supply chain management, preferably in retail, fashion, or eyewear / optics industries.
  3. Strong problem-solving and decision-making skills.
  4. Excellent leadership and team management abilities.
  5. Experience in supplier and vendor management, both locally and internationally.
  6. Proficiency in logistics and inventory management tools is a plus.
  7. Strong communication and organizational skills, with the ability to multitask in a fast-paced environment.

Why Join Osan Optics?

  1. Be part of a bold and creative Saudi-born brand with a global vision.
  2. Work in a dynamic, fast-paced environment that values innovation.
  3. Play a key role in shaping Osan's operations and growth.
  4. Collaborate with industry-leading professionals in fashion, retail, and logistics.

If you are a detail-oriented, solution-driven leader with a passion for optimizing operations, we'd love to hear from you

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Retail Apparel and Fashion

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