Client Lead

4 weeks ago


Riyad Al Khabra, Saudi Arabia Talent Pal Full time

Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We're home to more than 1,800 of the industry's top talent across 25+ offices, who bring unmatched global omnichannel media expertise + data, technology, and business consulting capabilities that find change and fuel growth for brands worldwide. Assembly is a proud member of Stagwell, the challenger network built to transform marketing.

Learn more about Assembly here: confidential

We're currently recruiting for a Client Lead to be based in Riyadh as part of the expansion of our Business Growth team in KSA.

Responsibilities:

  • Oversee and nurture client relationships, ensuring satisfaction and long-term engagement.
  • Develop and execute client strategies in collaboration with Regional / Country Directors.
  • Build robust project plans to anticipate deadlines, risks, and deliver successful outcomes.
  • Ensure account teams are aligned with client objectives and project goals.
  • Maintain clear, consistent communication with clients, providing regular updates on project status and challenges.
  • Address client requests promptly and redirect them to the appropriate contacts when necessary.
  • Craft comprehensive, end-to-end proposals that meet client needs and organizational objectives.
  • Lead client meetings, identifying opportunities and presenting tailored solutions.
  • Autonomously develop and deliver proposals that address all client requirements.
  • Lead and manage project teams, setting SMART objectives and delegating tasks.
  • Provide coaching and development for junior team members, enhancing their skills and career growth.
  • Drive continuous improvement in team organization and processes, implementing feedback and conducting retrospectives.
  • Proactively anticipate and resolve internal issues with the support of HR and other resources.
  • Conduct thorough client analyses, providing clear insights and reasoning for decision-making.
  • Capture detailed notes in client meetings and ensure follow-up on action items.
  • Provide regular internal reporting to senior management on project status, risks, and next steps.
  • Deliver high-quality work, identifying and solving problems proactively to ensure client satisfaction.
  • Continuously challenge yourself to explore innovative methodologies and improve client processes.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field.
  • 3+ years of agency experience in client management, project management, or a similar role.
  • Strong leadership skills, with proven ability to develop and manage high-performing teams.
  • Excellent communication, interpersonal, and client relationship management skills.
  • Strategic thinker with strong analytical skills and the ability to conduct autonomous analyses.
  • Experience in coaching and mentoring team members.
  • Ability to manage multiple priorities under pressure.

Benefits:

Get a competitive salary that puts a smile on your face

Enjoy 24 days of holiday each year, increasing by 1 day every year up to a max of 30 as you keep rocking with us

Celebrate your special day with a day of birthday leave just for you

  • Take a day off during the summer to enjoy some sunshine.
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