Security Engineer II, Customer Service Security Response Operations

Security Engineer II, Customer Service Security Response Operations (CSSRO)

Job ID: 2950358 | Amazon.com Services LLC

Amazon Security is looking for Security Engineers to join our Customer Service Security (CSS) team. CSS is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data and/or cause them harm. We are looking for Security Engineers who are ready to take on a front-line role in addressing security issues facing the largest Customer Service operation in the world, where customer obsession equals protection. Security issues at this scale and speed require a passion for engineering robust solutions to complex security challenges, as well as the ability to quickly design and build solutions to address them.

CS Security is looking for Security Engineers to ensure that our Customer protection is always the priority. We drive incidents to the highest standards, to maintain and enhance internal and external customer trust. If you enjoy analyzing, engineering and architecting solutions to deliver results faster, and you are skilled at investigating security issues and new threat scenarios, this position will provide you with a challenging opportunity to work alongside world-class talent in solving complex and far-reaching problems. A successful candidate will have a good mix of deep technical knowledge and a demonstrated background in Security Engineering and Architecture activities.

Key job responsibilities

1. Serve as a Subject Matter Expert (SME) on the incident response & technical investigation lifecycle, owning the deep dive and coordination to turn data into information.
2. Respond to Incidents in a timely manner, providing leadership & guidance to all security analysts.
3. Conduct deep-dive investigations into threat and fraud abuse reports and detections.
4. Influence service teams across Amazon to develop systems and processes with security best practices.
5. Attend internal and external training regarding security engineering and response.
6. Find opportunities to improve from large-scale security incident investigations.
7. Participate in or lead post-mortem analyses.
8. Design & Build security-related services for internal customers.
9. Develop and mentor other security engineers, analysts, investigators, and software developers.

BASIC QUALIFICATIONS

1. Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience.
2. 3+ years of work in related technical roles (such as threat hunting, threat intelligence, security data analysis, etc.).
3. 3+ years of experience with cloud technologies (AWS preferred, Azure, Google Cloud, etc).
4. 3+ years of experience using data analysis tools and technologies, such as SQL, Jupyter, R, Python.
5. 3+ years of experience with incident handling/response, active attacks / live scenarios / applied computer security.

PREFERRED QUALIFICATIONS

1. Master's degree in mathematics, computer science, or related engineering disciplines.
2. Extensive knowledge of computing security issues and threat vectors and experience with security architecture, system architecture, threat modeling, reverse engineering, malware analysis, adversary methodologies, and/or threat intelligence.
3. Effective written, communication and organizational skills.
4. Experience with cross-organizational collaboration and creation of remediation plans.
5. Standing relationships with global associations relevant to the position.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit here. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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