Sales and application Specialist
4 weeks ago
ROLE AND RESPONSIBILITIES
The position is primarily responsible for managing the DxH business throughout the whole process, from initiation until evaluation and final award. Covering the product application support such as but not limited to user training, troubleshooting, validation/verification, competitive analysis, and product presentation. Product Line: Diagnostics: Hematology product line.
JOB REQUIREMENTS INCLUDE:
- To achieve the sales target in the region (Retention & Competitive).
- To gather intelligence and be knowledgeable of the existing contracts in the market and competitors' movements in the region.
- To work closely with the end users on increasing BCI QTY for the NEXT tenders.
- To promote the DxH solution and customize business solutions.
- To work closely with the business/sales managers and the automation specialist to devise the best approach and solution to the end users.
- To make sure DxH IB is working as per standard and respond to customer inquiries on time.
- To manage/monitor the sales performance in the region.
- To support the customers during the installation verification/validation process.
- To conduct user training and ensure the development of end-user knowledge on the DxH platform.
- To work closely with the service team to ensure proper installation and training for the accounts.
- To perform the required troubleshooting to guarantee the quality of results.
- Support the CPs in the region to maintain and grow the business.
- Customer retention and attraction.
- Lead, develop, and implement a sustainable sales growth strategy for increasing sales, profits, and market share.
- Develop strong customer relationships & partnerships with key decision-makers in the contracts/tender department of the major accounts and identify key opportunities to ensure business directions are aligned & that Beckman Coulter is the partner of choice.
- Lead the product support and marketing activities in the region.
- Bachelor of Science degree in Clinical Lab Science/Biomedical/Biotechnology.
- Previous experience in managing sales/product application is a MUST, 5 years minimum.
- Diagnostic/laboratory experience is a MUST.
- Fluent in English & Arabic.
- Robust understanding of the sales process, from generating sales leads to closing the deal.
- Excellent relationship with KDM at all levels within the IVD industry.
- Ability to effectively manage resources and customize solutions for large accounts.
- Team player with the ability to work closely with different stakeholders and functional departments.
- Proven ability in identifying market opportunities and capturing market share.
- Strong clinical hematology knowledge.
Company Industry:
- Pharma
- Biotech
- Clinical Research
Department / Functional Area:
- Business Development
Keywords:
- Sales And Application Specialist - Hematology
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