Facilities Supervisor

Job ID: 2862640 | Souq.com for E-Commerce LLC

The Facilities Supervisor – Maintenance will have a significant impact on customer experience. The Facilities Supervisor – Maintenance will have the ability to lead other technicians, design solutions for challenging problems, manage outside contractors, be on call for emergencies, handle multiple projects and daily activities, and meet timelines. The Facilities Supervisor – Maintenance will develop plans on how to accomplish engineering departmental goals.

The Facilities Supervisor – Maintenance will be responsible for the leadership, development, and coaching of the team. Performance Management will be carried out by the Facilities Supervisor – Maintenance. This role also leads the technical team in providing both a reactive and proactive maintenance service on all operational equipment and facilities infrastructure within the AMZL Distribution Centers. The role has a direct impact on the site, its productivity, and operational success. If equipment is not available or performs poorly, it minimizes the capacity and throughput of the site.

Responsibilities will include:

1. To provide supervision and leadership to Maintenance Technicians.
2. To develop and deliver Preventive Maintenance programs.
3. To be experienced in installing, maintaining, and troubleshooting any of the following: relay logic, ladder diagrams, controls components, sensors & scanners, motor starters, relays, limit switches, electronic sensors, servo drives, frequency inverters, linear drives, sorters, mechanical components (rolls, bearings, belts).
4. To act as an ambassador for safety within the team and to promote safe working across the site.
5. To support technicians by motivating, providing knowledge, and hands-on experience.
6. To develop and maintain a good working relationship across all levels in the organization.
7. Ability to provide enriched feedback to enhance individual performance.
8. Ability to prioritize and manage resources under high pressure.

1. Multi-skilled in either electrical or mechanical disciplines with at least 2 years' experience.
2. Solid foundational knowledge of PLC-based control systems and mechanical components.
3. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks.
4. Understanding of OEE and equipment performance metrics.
5. Knowledge of Statutory Compliance requirements.
6. Experience in mentoring and developing junior technicians.
7. Experience in contractor management.
8. Proven ability to troubleshoot under high pressure.
9. Ability to communicate (written & verbal) in English.

1. Demonstrated ability to manage, lead, and influence others on the team.
2. Demonstrated ability to multi-task and prioritize many different projects and workloads.
3. Experience in multi-contractor management.
4. Must be highly self-motivated and customer-centric.
5. Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians.
6. Experience with packaging machines or conveyor systems.
7. Experience in an international environment.
8. Knowledge in OEE and EAM tools.

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