Global Payroll Program Manager, Global Payroll Program Manager

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

This position is for a Payroll Operational Excellence Program Consultant. The candidate will be responsible for introducing and managing My HR related initiatives within the payroll space.
What is My HR? It's an application to enable employees to self-serve their hire to retire cycle queries via content (FAQs) and self-service workflows.

The Global Payroll Operational Excellence team is seeking a highly skilled and motivated individual to pull and analyze data with ease, translate business challenges into problem statements, create user-friendly contents, drive global projects, standardize processes, and eliminate the root cause of defects. This is an exciting opportunity to join a stable team in a huge growth area for Amazon.
An ideal candidate has a background in business analysis, content writing, and project management. Experience in driving global projects in a tech or non-tech environment is required. This job will require exceptional communication and interpersonal skills while having the ability to work independently in a highly dynamic environment and exercise sound judgment based on artifacts and data.

Key Responsibilities:
  1. Act as a project manager by directing, supporting, and coaching project(s) team members and stakeholders and reporting on the project progress and status.
  2. Collaborate with payroll operations, payroll upstream teams, and technology teams on joint initiatives and reports.
  3. Preparation of user-friendly contents that enable self-service and improve the customer experience.
  4. Communicate with stakeholders in a manner that enables them to have a common understanding of the project or metric status, risks, and decision points of system or process changes.
  5. Represent Global Payroll OE in local and global meetings and conference calls.
Basic Qualifications
  1. Bachelor's or equivalent degree in finance, statistics, or engineering.
  2. Excellent interpersonal skills with the ability to communicate and influence at all levels in a matrix organization.
  3. Proficient in English (verbal, written, and listening).
  4. Proficiency in using MS-Excel, including advanced functions such as importing and exporting data, pivot tables, and macros.
  5. Minimum 2+ years of project management and process improvement techniques, including managing a project portfolio, driving a timeline to completion, following up, and organizing multiple action plans within multiple stakeholders.
Preferred Qualifications
  1. 2-3 years of experience in tax, finance, or a related analytical field.
  2. 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize, or simplify finance or business tools and processes.
  3. Certified PMP, CAPM, or Content Writer.

The Global Payroll Operational Excellence team is a group of highly skilled and motivated individuals engaged in data analysis, translating business challenges into problem statements, creating user-friendly content, driving global projects, standardizing processes, and eliminating the root cause of defects. This is an exciting opportunity to join a stable team in a huge growth area for Amazon.

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