Tutoring Lab Specialist

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alfaisal University Full time

The Instructor of Sciences is responsible for all aspects of supporting and overseeing approximately 15 student tutors at the Academic Success Center (ASC). This involves offering tutoring sessions; recruiting, hiring, and training student tutors for the Center; coordinating with science professors to plan and implement supplementary workshops; observing and supporting student tutors; maintaining the Center's booking software; assisting students in booking appointments at the Center.

Primary Duties & Responsibilities

  • Provides and conducts tutorial sessions subject-specific training in mathematics, physics, and chemistry.
  • Coordinates with the English Department to provide training for tutors who support writing.
  • Coordinates with instructors to identify the concepts in math, physics, and chemistry that students are struggling with and communicates those needs to the tutors.
  • Participates in tutor evaluation, assessment of student academic achievement and modifies tutoring sessions and workshops in accordance with assessment feedback.
  • Maintains and enforces established policies for student use of the ASC and keeps the web page up to date.
  • Oversees the appointment-booking software, reports problems with the software to the software provider, assists tutors and students in using the software.
  • Assesses student satisfaction with the Center as well as student progress in courses and makes changes as needed to better serve students.
  • Oversees the physical space of the Center, ensuring it is only used by tutors and students with appointments; notifies facilities regarding necessary maintenance.
  • Posts and maintains regular office hours to ensure accessibility to tutors and students for advisement and consultation.
  • Offers supplementary review sessions to large groups of students who require additional assistance with studying for math and science courses, especially prior to exams.
  • Prepares an annual report containing data about the numbers of students using the Center, level of student satisfaction on surveys, and other key information.
  • Prepares specialized versions of those reports as necessary for accreditation purposes.
  • Participates in evaluative process for self, department, and the Academic Success Center.
  • Conducts independent professional research or readings in student support to refine and improve the quality of tutoring services offered.
  • Checks tutors timesheets against the number of sessions booked according to the online software, verifies accuracy of hours worked, and delivers signed timesheets to the finance department each month.
  • Contributes to the university through various committees, university services and social responsibilities.
  • Performs all duties in a professional, effective, and confidential manner.
  • Performs all other related duties as required or assigned by the Manager.
Education & Experience
  • Bachelor's degree in the Sciences or equivalent from an accredited institute.
  • Minimum of three (03) years of experience in teaching, academic achievement working in student support services or related fields.
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