Business Analysis Team Lead

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia MEDGULF Saudi Arabia Full time

Direct message the job poster from MEDGULF Saudi Arabia

Talent Acquisition | Recruitment | Onboarding | Headhunter | HiPo

Summary

The Business Analyst Team Lead will oversee a team of analysts, ensuring business needs are captured and translated into the system upgrade. This role combines business analysis with leadership, including mentoring, performance monitoring, and process improvement, to ensure high-quality deliverables and seamless project execution.

Duties and Responsibilities:

  1. Team Leader: manage and upscale the team, to ensure proper deliverables that align with projects' objectives.
  2. Business Requirements Gathering: Meet with stakeholders to gather business requirements for the system upgrade, including understanding current processes, identifying pain points, and defining desired outcomes.
  3. Documentation & Communication: Ability to develop, improve and document business processes. Responsible for updating Standard Operating Procedures.
  4. Functional Specifications Development: Develop detailed functional specifications for the system upgrade, incorporating business requirements and ensuring alignment with project goals.
  5. System Design and Testing: Collaborate with technical teams to develop test plans and test cases that ensure the new system meets business requirements.
  6. Business Process Analysis: Analyze current business processes and identify areas for improvement, proposing changes as needed to ensure seamless integration with the upgraded system.
  7. Stakeholder Management: Build relationships with stakeholders to understand their needs and concerns, ensuring that project deliverables meet their expectations.
  8. Change Management: Develop a change management plan to educate users on new system features and procedures, minimizing disruption and maximizing adoption.
  9. Business Readiness Assessment: Conduct business readiness assessments to ensure that the organization is prepared for the system upgrade, identifying potential risks and developing mitigation strategies.
  10. Testing and Quality Assurance: Participate in testing activities to ensure the new system meets business requirements and is free from defects.
  11. Performance Monitoring: Monitor team performance, provide feedback, and conduct performance evaluations to ensure high-quality outputs.
  12. Training & Development: Identify training needs and facilitate professional development opportunities for team members to enhance their skills.

Qualifications:

  1. +3 years of experience in business analysis, including experience in leadership.
  2. Experience in managing business analysis frameworks and ensuring best practices in documentation and process improvement.
  3. Strong understanding of healthcare insurance operations and industry trends.
  4. Excellent analytical and problem-solving skills.
  5. Strong communication and interpersonal skills.
  6. Proficiency in MS Office applications, particularly Word & Excel.
  7. Experience with system upgrades or implementations in the health insurance industry.
  8. Knowledge of system design principles and software development methodologies (e.g., Agile, Waterfall).

Bachelor's degree in a related field (e.g., business administration, information technology).

Certification in business analysis or project management (e.g., CBAP, CBA, PMP).

Seniority level

Associate

Employment type

Full-time

Job function

Analyst, Business Development, and Strategy/Planning

Industries

Insurance and Technology, Information and Media

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