Payment Operations Senior Manager
3 days ago
Job Title: Payment Operations Senior Manager
Department: Operations
Location: Riyadh
Core Responsibilities:
- Ensure knowledge transfer and career progression towards identification of a suitable successor.
- Develop and support the team in their learning journey.
- Process all Non-STP Payments prior to the relevant cut-off time.
- Adhere to relevant cut-off times and make timely referrals wherever clarification or funding approvals are required for all Non-STP Transactions.
- Investigate and respond to cases raised through CRM and branches within 48 hours.
- Manage dividend processing within 10 working days until the implementation of the new dividend system.
- Process cheques before the cut-off times.
- Respond to and resolve complaints received from the CE team within the TAT.
- Ensure all GL accounts and non-GL accounts related to payments are under control and monitored to avoid breaches, including conducting GL cleansing exercises before monthly submission to the GLARE system.
- Reduce manual payments and improve automation through the use of RPA and implementation of E-Forms.
- Align and execute initiatives in payment strategy, including the implementation of Payments HUB, case management in payment investigations, RPAs, and voucher processing.
- Eliminate manual touchpoints, improve TAT through auto responses, and enhance customer experience.
- Reduce overall operations cost, retain talent, build succession plans for key staff, and apply rotation to test readiness and capabilities for learning and growth.
Qualification and Experience:
- Bachelor's degree in Business Administration; Master's degree preferred.
- Around 10 years of experience, with a preferred 4 years in a relevant role.
- Proficient in written and spoken English; Arabic preferred.
- Prior experience in operations within the banking sector.
- Experience with ISO 20022.
Mid-Senior level
Employment TypeFull-time
Job FunctionOther
IndustriesBanking
#J-18808-Ljbffr-
Senior Payment Operations Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SAB Full timeJob OverviewSAB is seeking an experienced Senior Payment Operations Manager to lead our payment operations team. The successful candidate will be responsible for ensuring seamless payment processing, resolving customer complaints efficiently, and driving operational excellence.Key Responsibilities:Manage the day-to-day payment operations, ensuring timely and...
-
Senior Payment Operations Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia PayTech Group Full timeCompany Overview: PayTech Group is a leading provider of innovative payment solutions, dedicated to empowering businesses in the banking and broking sectors.About the Role: We are seeking an experienced Payments Product Manager to lead our payment solutions product management team. The ideal candidate will have expertise in domain-specific payments knowledge...
-
Riyadh, Ar Riyāḑ, Saudi Arabia PayTech Group Full timeAre you a seasoned professional looking to drive change and innovation in the payment industry? We're seeking a Senior Payment Solutions Implementation Manager to lead the rollout of new payment solutions, such as soft POS, QR-based payments, or alternative acquiring models.Responsibilities:Lead the implementation of new payment solutions, ensuring seamless...
-
Senior Payments Business Development Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Payfort Saudi Closed JSC - H71 Full timeAt Payfort Saudi Closed JSC - H71, we're seeking a seasoned Senior Payments Business Development Manager to join our team in KSA. As a key member of our Amazon Payments squad, you'll be responsible for driving business growth and development in the region.Your primary focus will be on operating payment goals and profit-and-loss (P&L) in collaboration with...
-
Operations Director
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SAB Full timeJob Title: Operations Director - PaymentsJob Summary:The Operations Director - Payments will be responsible for leading the development and implementation of payment operations strategies, processes, and procedures that ensure efficient, secure, and compliant payment transactions.Main Responsibilities:Develop and implement payment operations strategies,...
-
Digital Payment Solutions Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Payfort Saudi Closed JSC - H71 (Amazon) Full timeJob DescriptionAs a Senior Business Development Lead, you will be responsible for driving business growth and development through strategic partnerships and collaborations. You will work closely with internal stakeholders and external partners to shape the future of digital payments in the region.Key Responsibilities:Operate Payments goals and P&L in...
-
Payment Operations Strategist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full timeJob Description:\We're looking for a seasoned professional to join our team as a Commercial Operations Manager. In this role, you will be responsible for designing and optimizing key operational processes, supporting commercial strategies, and enhancing customer experience post-sale.\Main Responsibilities:\\Design a seamless customer onboarding process for...
-
Payment Systems Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arthur Lawrence Full timeWe are seeking a Financial Operations Director to join our team at Arthur Lawrence. In this role, you will be responsible for overseeing the financial operations of our client's payment systems. This includes developing and implementing strategies to enhance the efficiency and effectiveness of their payment hub management.About the Role:The ideal candidate...
-
Payment Management Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SAB Full timeJob DescriptionWe are looking for a highly motivated and experienced Payment Management Lead to join our SAB team. As a key member of our operations team, you will be responsible for managing our payment operations, developing process improvements, and ensuring high-quality customer service.Main Responsibilities:Oversee the end-to-end payment processing...
-
Payments Product Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia PayTech Group Full timeJoin to apply for the Payments Product Manager role at PayTech GroupTerm: 12 monthsLocation: Riyadh, KSADivision: Global Payment ServiceRelevant experience: 10 years in payments and bankingMandatory experience: Experience in implementing payment transformation engagementsCore Responsibilities And AccountabilitiesDomain Expertise in PaymentsComprehensive...
-
Payment Strategy and Partnerships Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Payfort Saudi Closed JSC - H71 Full timeAt Amazon.sa, we are at the forefront of innovation in digital payments, shaping the growth and development of payments for Amazon shopping in Saudi Arabia.We are seeking a senior Business Development Manager to join our Payments team in KSA. This role will be at the forefront of both internal leaderships/stakeholders and external ecosystems (banks,...
-
Contract Payment Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Domo Ventures W.L.L. Full timeAbout the job Contract Payment ManagerOur client is seeking a Contract Payment Manager located in Saudi Arabia.Job Title: Contracts and Payments ManagerPosition Overview:The Contracts and Payments Manager will be responsible for overseeing and managing the full lifecycle of contracts and payments within the organization. This role involves contract review,...
-
Payment Hub Strategy Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arthur Lawrence Full timeJob Title: Payment Hub Strategy ManagerWe are looking for an experienced Payment Hub Strategy Manager to join our team in Riyadh. The successful candidate will have a strong background in payment hub operations and management.About the Role:The primary responsibility of this role is to develop and implement payment hub strategy and framework. You will work...
-
Payments Country Lead, Egypt, MENA Payments
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timePayments Country Lead, Egypt, Amazon MENA PaymentsJob ID: 2905687 | Payfort Egypt LLC - G20As digital payments evolve in the Middle East (MENA), organizations are going through digital transformation and looking for simpler, safer, and affordable ways to process payments, coupled with a change in consumer behavior in favor of paying for products and services...
-
Sr. Business Manager, MENA Payments
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeSr. Business Manager, Amazon MENA PaymentsJob ID: 2905666 | Payfort Saudi Closed JSC - H71As digital payments evolve in the Middle East (MENA), organizations are going through digital transformation and looking for simpler, safer, and affordable ways to process payments. Amazon Payments is at the forefront of innovation, re-imagining payments in the MENA...
-
Country Payments Leadership Expert
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timePayments Country Lead, Egypt, MENA PaymentsAbout the Role: We are seeking a senior and experienced Business Development Manager to join as Payments leads for Amazon in Egypt. This is a crucial role which will be at the forefront of both internal leadership/stakeholders and external ecosystems (banks, regulators, payment providers etc) to shape the growth...
-
Riyadh, Ar Riyāḑ, Saudi Arabia Apple Inc. Full timeAt Apple Inc., we are seeking a skilled Senior Business Development Manager to lead our payment solutions efforts. This role requires a deep understanding of the payments ecosystem, with expertise in managing large, complex partnerships in Saudi Arabia or the wider Middle East.The successful candidate will have a proven track record of building strong...
-
Payments Strategist
6 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lean Technologies Full timeWe're on the lookout for a skilled Predictive Strategy Manager who can help us drive growth through data-driven decision making. As a key member of our team, you'll collaborate with Engineering, Compliance, Sales, and Operations to align on requirements and delivery timelines.You'll be responsible for ensuring all products meet our high standards for quality...
-
Payment Process Optimization Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full timeJob DescriptionHire Fellows seeks a Commercial Operations Manager to play a critical function in making the company successful. This role requires expertise in designing seamless onboarding for inbound and outbound clients.Key Responsibilities:Design and implement customer onboarding processes.Manage lead generation systems to ensure a steady pipeline of...
-
Sr. Business Manager, Amazon MENA Payments
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Payfort Saudi Closed JSC - H71 Full timeAs digital payments evolve in the Middle East (MENA), organizations are going through digital transformation and looking for simpler, safer, and affordable ways to process payments, coupled with a change in consumer behavior in favor of paying for products and services online. Amazon Payments is at the forefront of innovation, re-imagining payments in the...