Security Guard, including CCTV Operators

3 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

Security Guard, including CCTV Operators

Hotel Brand: Kimpton
Location: Saudi Arabia, Riyadh
Hotel: KAFD Riyadh (RUHKA), 7422 Innovation Street 2, 2921 Al Aqeeq District, 13519
Job number: 140896

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Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California, before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to forward-thinking flavours that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted and ridiculously personal.
Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people's lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create 'ridiculously personal' experiences for each other and our guests.
We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

About Kimpton Riyadh

Located in King Abdullah Financial District, which is set in the heart of the Saudi capital, 22 kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East bringing the brand's playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues, and iconic luxury residences. The hotel welcomes guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.

Day to Day

  1. Patrol and Surveillance: Conducting regular patrols of the hotel premises, both inside and outside, to monitor for any unusual activities or security breaches. Ensuring all security systems are functioning correctly.
  2. CCTV Monitoring: Operating and monitoring CCTV cameras to keep a vigilant eye on all areas of the hotel. Identifying and responding to any suspicious activities in real-time.
  3. Access Control: Managing access to the hotel and restricted areas within the property. Monitoring entrances and exits to ensure only authorized individuals are allowed entry.
  4. Incident Response: Responding promptly to security incidents, emergencies, and alarms. Providing first aid, coordinating evacuations, and liaising with emergency services when necessary.
  5. Guest Assistance: Assisting guests with security-related concerns, providing directions, and ensuring they feel safe and secure within the hotel premises.
  6. Conflict Resolution: Handling conflicts between guests or between guests and staff diplomatically and effectively, ensuring that situations do not escalate.
  7. Incident Reporting: Documenting all security incidents, disturbances, or breaches in detailed reports. Maintaining accurate records for legal purposes and improving future security measures.
  8. Property Protection: Protecting the hotel property from damage, theft, and vandalism. Ensuring that all areas are secure and that security measures are in place.
  9. Safety Inspections: Conducting regular safety inspections to identify potential hazards and ensuring compliance with safety regulations.
  10. Team Collaboration: Working closely with other departments, such as Front Office and Housekeeping, to ensure a coordinated approach to security. Communicating security updates and requirements to relevant stakeholders.
This role requires strong observational skills, attention to detail, and the ability to remain calm under pressure. It's a vital position that helps maintain a safe and secure environment for both guests and staff.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:
  1. Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
  2. Two to Three years' prior tenure in a similar role
  3. International luxury hotel chain background
  4. GCC exposure
  5. English Fluency is required
  6. Arabic Fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What we offer

We'll reward all your hard work with a competitive salary and benefits.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
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