Country Retail Director

3 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Al Futtaim Group Full time

Overview of the Role: As the Country Retail Director at Al-Futtaim Retail, you will play a pivotal role in driving business growth and strategic initiatives across our diverse portfolio of brands. You will be responsible for developing and activating forward-looking market growth strategies, forging strategic partnerships, ensuring brand integrity, and enhancing the overall customer experience. Additionally, you will provide visionary leadership to our management team and foster a culture of excellence and collaboration.

What You Will Do:

  • Develop and activate forward-looking market growth strategies to double business and drive sustainable growth.
  • Forge strategic partnerships to increase market share and achieve financial targets and profitability.
  • Establish and maintain strong relationships with key stakeholders, government authorities, and local communities.
  • Monitor market trends and competition to identify opportunities for enhancing competitive positioning.
  • Influence product selection to meet market needs effectively and ensure adherence to brand standards.
  • Foster a customer-centric culture and spearhead initiatives to enhance overall customer experience and satisfaction.
  • Ensure adherence to regulatory requirements and effectively manage risks.
  • Provide visionary leadership to our management team, empowering and motivating them to achieve company targets and strive for operational excellence.

Required Skills to be Successful:

  • Graduate Degree/Major in Business Management, preferably a Master's degree.
  • Over 15 years of experience in the region, preferably in KSA, with proficiency in managing and driving cross-functional teams in the retail industry.
  • Demonstrated ability to set and deliver financial budgets and key performance indicators.
  • Experience with and passion for retail brands, with an understanding of customer research and market trends.
  • Strong leadership, communication, negotiation, and strategic planning skills.
  • Ability to foster an environment where Al-Futtaim behaviors are demonstrated across all levels.
  • Proficiency in customer focus, individual accountability, continuous improvement, personal leadership, and teamwork.

About the Team: Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world, including IKEA, ACE, Toys R Us, and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B). Our diverse workforce includes over 100 nationalities across 12 countries, and we are committed to recruiting the best talent from all backgrounds.

What Equips You for the Role: Your extensive experience in the region, coupled with your strategic mindset and leadership abilities, uniquely position you to excel in this role. Your passion for retail brands, coupled with your ability to drive business growth and foster a customer-centric culture, will be instrumental in shaping the future success of our retail operations.

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