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Comp - Sr Quality Specialist, Compensation and Pay Execution
4 weeks ago
Do you want to reinvent, define, and create an enriching experience for all Amazonians, globally? The HR Specialist II role will deliver quality, process improvement and automation across an Amazonian's onboarding and career compensation journey, create synergies and efficiencies, and strive for zero-defects within our processes. This role requires attention to detail, excellent communication skills, and the ability to collaborate with various stakeholders, including HR, business units, Payroll, Finance, Product, Data Intelligence and employees. The ideal candidate should be a quick learner, team player, and drive for process automation to effectively support the work. The successful candidate will be responsible for quality, process improvement and automation across bonus programs, hourly pay administration, new hire/transfer offer exceptions and annual pay cycle support. Additionally, the HR Specialist II will play a crucial role in continuously improving processes, identifying areas for optimization, and driving innovative solutions to enhance efficiency and accuracy. Maintaining accurate records, adhering to data privacy and security standards, and staying informed about relevant laws and regulations related to compensation and benefits are essential aspects of this role. Embodying Amazon's Leadership Principles of Customer Obsession, Invent and Simplify, Deliver Results, and Earn Trust, the HR Specialist will contribute to the team's vision of building optimizable compensation service delivery teams, creating synergies and efficiencies, and striving for zero-defects within our processes.
Key job responsibilities- Delivers consistent quality results and optimizes quality procedures and processes
- Creates basic automation scripts for straightforward processes
- Learns best practices for quality management
- Creates quality procedures and documentation
- Implements automation solutions following established guidelines
- Conducts testing of automated processes
- Drives changes to improve efficiency and effectiveness of the processes
- Leads projects as subject matter expert and works towards the goals of the project
- Leads process automation initiatives collaborating with tech team to improve customer experience
- Carries out audits and checks on data changes to ensure accuracy and adhere to strict confidentiality standards
- Leads internal business reviews, benchmarks and process improvement
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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