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Technical Writer

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia SYSTRA Full time

SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.

For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.

Context

We are currently seeking a Technical Writer for a portfolio of mobility/railway projects here in Saudi Arabia. This role will support the program's key leaders in the development of communication material and organizational improvements. This role requires a deep understanding of engineering consultancy services and the ability to translate complex technical information into clear, concise, and persuasive content.

Missions/Main Duties
  • Research, outline, write, and edit content, working closely with various departments to understand the program's project requirements, status, initiatives, etc.
  • Support the creation of presentations, reports, and other communication materials for internal and external stakeholders.
  • Write articles on major operations and projects for internal and external stakeholders.
  • Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.
  • Review, edit, and format technical documents, contracts, manuals, and workflows to ensure clarity, accuracy, and consistency.
  • Collaborate with project managers, engineers, and other stakeholders to gather and incorporate feedback into written materials.
  • Perform final review/edit/proofreading prior to publication, and ensure establishment of style guides (definitions, metadata, processes, etc.) to ensure accuracy and consistency.
  • Gain a deep understanding of products and services, and translate complex information into simple, polished, engaging content.
  • Write user-friendly content that meets the needs of the target audience, turning insights into user success.
  • Evaluate current content and develop innovative methods for improvement.
  • Ensure all documentation adheres to company standards and industry best practices.
  • Analyze data and generate actionable insights to support project decision-making.
  • Contribute to the development and maintenance of a comprehensive knowledge base and documentation library.
Profile/Skills
  • Bachelor's degree in a relevant field.
  • Five or more years of experience as an effective technical writer.
  • Proven ability to quickly learn and understand complex subject matter.
  • Experience in writing documentation and procedure manuals for various audiences.
  • Professional written communication skills, with a keen eye for detail.
  • Ability to handle multiple projects simultaneously.
  • Knowledge of project management principles and engineering disciplines. Understanding of project risk management.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other presentation tools (PowerBI, InDesign, etc.).
  • Excellent command of Arabic and English (writing and editing).
  • Ability to simplify and explain complex technical information in a clear and easy-to-understand manner.
  • Good understanding of technical or engineering terminology and processes relevant to the field.
  • Good knowledge of word processing tools and document formatting programs such as MS Word and Adobe Acrobat.
  • Ability to review texts carefully and avoid linguistic or informational errors.

SYSTRA is an equal opportunities company; this position is open to all applicants.

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