Guest Relation Agent

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alturki Holding Full time
2064 - Guest Relation Agent (Saudi Nationals Only) - Riyadh

Company

Musanadah

Job Family

Operations

City

KSA - Riyadh

Department

Central

Closing Date

23-May-2025

Key Responsibilities:

A Guest Relation Agent is responsible for providing excellent service and ensuring a positive experience for all guests visiting the organization. This role involves welcoming guests, addressing their needs or concerns, and serving as the main point of contact to enhance their overall experience. This position is vital for maintaining the organization's reputation and fostering long-term relationships with visitors.

Greet and welcome guests in a professional and friendly manner.

Address guest inquiries, issues, or requests promptly and efficiently.

Provide detailed information about the organization's services or offerings.

Coordinate with internal teams to fulfill guest needs and ensure a seamless experience.

Monitor and respond to guest feedback to continually improve service quality.

Maintain an organized and accurate record of guest interactions and issues.

Assist with guest arrangements, including directions, appointments, or special requests.

Qualifications and Experience:

Previous experience in customer service or a client-facing role, preferably in a non-hospitality setting.

Strong interpersonal and communication skills.

Fluency in English (knowledge of additional languages is advantageous).

Problem-solving abilities and a customer-first attitude.

Proficiency in using customer relationship management (CRM) tools or similar software.

High school diploma or equivalent; a bachelor's degree is an advantage.

Professional demeanor with the ability to multitask under pressure.

Note: you will be required to attach the following:
#J-18808-Ljbffr

  • Guest Relation Agent

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia IHG Hotels & Resorts Full time $3,000 - $5,000 per year

    Guest Relation AgentHotel Brand: InterContinentalLocation: Saudi Arabia, RiyadhHotel: Durrat Al Riyadh Resort & Spa (RUHRR), Durrat Arriyadh Area, Banban District, 11566Job number: 134009As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about...

  • Guest Service Agent

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full time

    Job Summary:As a Guest Service Agent, you will be responsible for providing exceptional customer service to guests during their stay at our establishment. You will assist guests with check-in and check-out procedures, handle inquiries and requests, and ensure a positive overall experience.Job Responsibility:- Greet and welcome guests upon arrival, providing...

  • Guest Service Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full time

    OverviewWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...

  • Guest Service Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Centro Waha Full time

    OverviewWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.ResponsibilitiesOffer consistently professional, friendly,...

  • Guest Service Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Centro Waha Full time

    OverviewWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...

  • Guest Service Agent

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Centro Waha Full time 40,000 - 45,000 per year

    Job DescriptionWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...

  • Guest Relations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City and Aquarabia Full time

    As part of our ongoing recruitment process, we are building a CV pool for future opportunities in the Guest Relations department at Six Flags Qiddiya City.If you have experience in providing exceptional customer service and are interested in joining our team, please submit your CV along with a cover letter specifying your areas of expertise and the type of...

  • Guest Relations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time

    As part of our ongoing recruitment process, we are building a CV pool for future opportunities in the Guest Relations department at Six Flags Qiddiya City. If you have experience in providing exceptional customer service and are interested in joining our team, please submit your CV along with a cover letter specifying your areas of expertise and the type of...

  • Guest Relations Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Riyadh Hotel & Convention Center Full time $40,000 - $80,000 per year

    Company DescriptionSofitel Riyadh Hotel & Convention Centre offers a unique blend of French elegance and Saudi hospitality in the vibrant heart of Riyadh. As a member of ALL - Accor Live Limitless, the hotel provides exceptional luxury and comfort to its guests. Sofitel Riyadh is renowned for its outstanding service, ensuring an unforgettable experience for...

  • Reservations Agent

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia IHG Hotels & Resorts Full time

    Join to apply for the Reservations Agent role at IHG Hotels & Resorts.About Kimpton Riyadh: Located in King Abdullah Financial District in the Saudi capital, Kimpton Riyadh is the first Kimpton in the Middle East, bringing the brand's playful energy, infectious personality, and unique design style to this LEED certified landmark development. The hotel...