Client Relationship Manager

5 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Informa Group Limited Full time

We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Job Description

Informa Client Solution Managers work with clients and partners across an expert portfolio that includes Business Performance, Strategy, Management & Leadership, Professional Development, Finance, Project Management, HR, Sales, Marketing, PR, Property, Supply Chain, Procurement, ICT, Healthcare and Industry.

In this role, you will have the opportunity to build on Informa's existing credibility, to maximise the significant market opportunity for events, training and consulting across the GCC.

Job Purpose

  • Actively secure and develop strategic relationships with key organisations
  • Become a trusted advisor for key stakeholders on internal capability projects and business transformation needs
  • Lead the project delivery team from needs development to successful execution
  • Build and maintain Service Level Agreements (SLAs) with new and existing clients
  • Actively promote Informa's reputation with all stakeholders, whilst increasing profitability and meeting set business development objectives

Main Tasks & Responsibilities

  • Develop new accounts by leveraging Informa's reputation as market leader in the business education and events space
  • Follow-up on inbound leads that come via our events, website, digital, referrals and marketing initiatives
  • Demonstrate a consultative, client-focused approach that reinforces Informa as a trusted partner in the Kingdom
  • Work closely with support departments to ensure a best-in-class client offering
  • Respond to RFPs with proposals that reflect Informa's image
  • Forecast and report efficiently and accurately
Qualifications
  • Fluent in Arabic and English
  • Strong communicator with a senior stakeholder client audience
  • Client-focused with the ability to work collaboratively with both clients and partners
  • Proven consultative selling skills
  • Tender and proposal writing capability
  • Proven ability and desire to work in a target-based environment
  • Strong proficiency in all Microsoft Office applications – Outlook, Word, Excel and PowerPoint
  • Experience of working with and managing a CRM (for e.g Salesforce)
  • 5-6 years of solutions sales experience with a proven track record of high value client management
  • Face-to-face selling and relationship-building experience
  • Experience selling in consulting, training, conference or events industries
  • Educated to degree standard or equivalent
Additional Information

Core Benefits:

  • Medical Insurance for individual and family
  • Annual leave – 25 days
  • Remote working on Sundays
  • Working anywhere – 1 month every year
  • School fees contribution, 40,000 SAR per child per year (up to a max of three children)
  • Family visa costs (up to a max of three children)
  • Individual annual flight allowance for expats

International Relocation Package*:

  • Paid flight to Riyadh – individual and family (up to a max of three children)
  • 60 days accommodation or suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000
  • Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs
  • Paid flight home for individual and end of service gratuity payment when leaving the company (if applicable)

Local Relocation Package*:

  • Paid flight to Riyadh – individual and family (up to a max of three children)
  • 30 days accommodation or suitable serviced apartment from arrival date or a one-off payment of SAR 5,000
  • Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs

*If eligible

We work hard to make sure life at Informa is rewarding, supportive and enjoyable for everyone. We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances, and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.

#J-18808-Ljbffr

  • Director of Client Relationships

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CLIENT OF VENTURE PLUS CONSULTANCY SERVICES LLC Full time

    Venture Plus Consultancy Services LLC is a leading provider of market research solutions, dedicated to helping businesses succeed in the GCC region. We are now seeking an experienced Senior Market Analyst to join our team and drive our research efforts forward.The ideal candidate will have a solid understanding of market research principles, including client...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Jal | جال Full time

    The Client Relationship Manager plays a vital role in building and maintaining strong relationships with key clients in the transportation sector. As a Client Relationship Manager, you'll be responsible for ensuring client satisfaction, optimizing service delivery, and driving business growth through upselling and cross-selling opportunities.Key...

  • Client Relationship Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia KEEPERS ADVISORY SERVICES Full time

    Company OverviewKeepers Advisory Services is a leading provider of financial advisory services, dedicated to helping businesses achieve their full potential through expert guidance and support. We offer a comprehensive range of services, including financial planning, business strategy, and risk management, tailored to meet the unique needs of each client.Job...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia LAWAZEM | لوازم Full time

    LAWAZEM | لوازم is seeking a Client Relationship Manager to join its team. As a seasoned professional, you will be responsible for managing key client accounts and developing strategic relationships to drive sales growth.Responsibilities:Manage a portfolio of key client accounts to ensure customer satisfaction and loyaltyDevelop and implement account...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia The Family Office Company Full time

    The Job DescriptionWe are looking for a Client Relationship Manager to join our team as an Assistant Financial Advisor. In this role, you will be responsible for building and maintaining strong relationships with clients, assessing their needs, and delivering tailored solutions to drive account openings and growth.Your Key ResponsibilitiesDevelop and...

  • Client Relationship Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alwatah company Full time

    Alwatah company is seeking a talented Client Relationship Manager to join our team. As a Client Relationship Manager, you will play a crucial role in building and maintaining strong relationships with our clients through effective communication and relationship-building skills.Your primary responsibility will be to manage and explore existing and new...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Lendo Full time

    Lendo is a fast-growing FinTech company transforming the financial landscape in Saudi Arabia. We empower businesses with fast, secure, and transparent access to finance.We are seeking a skilled Relationship Manager to build and nurture client relationships, providing tailored financial solutions in a dynamic environment.Key Responsibilities:Maintain a deep...

  • Client Relationship Manager

    15 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

    At Stella Stays Inc., we're looking for a talented Client Relationship Manager to join our team.In this role, you'll play a key part in building strong relationships with corporate and individual clients, driving bookings, and supporting the Sales Lead and Specialist.Key responsibilities include:Connecting with clients to understand their needs and...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fisher Investments Full time

    As a Client Relationship Manager at Fisher Investments Arabia, you will be responsible for building and maintaining strong relationships with high-net-worth clients. This includes developing and implementing tailored client service strategies, resolving any issues or concerns, and ensuring seamless communication across our teams.Responsibilities:Develop and...

  • Client Relationship Manager

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia UBRAND | يوبراند Full time

    Role OverviewAs a Client Relationship Manager at UBRAND, your primary responsibility is to develop and maintain strong, long-lasting relationships with clients. You will serve as the main point of contact between the company and its clients, understanding their needs, addressing concerns, and proactively identifying opportunities for upselling or...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia The Family Office Company BSC (c) Full time

    The Family Office Company BSC (c) is seeking a Client Relationship Manager to contribute to the growth of our organization. In this role, you will be responsible for identifying new business opportunities, building relationships with clients, and driving investment commitments.Main Responsibilities:Network and engage with new clients to identify potential...

  • Client Relationship Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia UPGRADE Full time

    Join our dynamic team as a Client Relationship Manager and contribute to business growth.About UsAt UPGRADE, we pride ourselves on our innovative approach to helping businesses from diverse industries scale and thrive.This role is perfect for a seasoned sales professional looking to take their career to the next level. As a Client Relationship Manager, you...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AREEB Full time

    Areeb is looking for a Client Relationship Manager to play a vital role in our team. The ideal candidate will have excellent communication skills, be able to build strong relationships with clients, and deliver high-quality services.Responsibilities:Act as the primary point of contact for assigned clients, ensuring their needs are met.Build and maintain...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fendi Full time

    Fendi is seeking a Client Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients to drive sales growth and loyalty.Main ResponsibilitiesTo develop and implement effective client relationship strategies to drive sales growth and customer retention.To identify and pursue new...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mustashar Accelerator - مسرعة مستشار Full time

    In this role, you will be responsible for delivering high-quality results and contributing to the success of our clients. You will develop functionally coordinated plans with specific initiatives and timelines, actively managing client relationships during projects.Key ResponsibilitiesDeliver high-quality results.Contribute to the success of our...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia One Tech Capital Full time

    The Sales Portfolio Manager will be responsible for managing a portfolio of assigned clients and developing new business from existing clients.Main Responsibilities:Oversee a portfolio of assigned clients and develop strategies to grow their businessBuild strong relationships with clients and negotiate contracts to maximize profitsDevelop trusted advisor...

  • Client Relationship Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Prada Group Full time

    Job DescriptionThe In-Store Client Relationship Manager for Prada Group will be responsible for strengthening and developing client relationship initiatives in store and supporting the sales staff with a strong focus on driving business through client outreach initiatives (client interactions) and private appointments.Key Responsibilities:Support the store...

  • Client Relationship Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Midis Group Kuwait Full time

    We are looking for an exceptional Client Relationship Manager to join our team at Midis Group Kuwait. As a Senior Account Manager, you will be responsible for managing a portfolio of accounts and driving business growth through effective account management strategies and strong relationships with clients.About the RoleThe ideal candidate will have at least 7...

  • Client Relationship Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AREEB Full time

    We are looking for a skilled Client Relationship Manager to join our team at AREEB.Job Summary:The successful candidate will be responsible for building and maintaining strong client relationships, ensuring seamless service coordination, and delivering exceptional services. The role focuses on client engagement, service delivery, and account expansion, while...

  • Client Relationship Manager

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    CARE is committed to delivering exceptional customer experiences and is seeking a highly skilled Client Relationship Manager to join our team. In this role, you will be responsible for owning and cultivating relationships with key customers in the Commercial Sector.The ideal candidate will have extensive experience in technology sales, with a strong...