Assistant Service Manager- HVAC

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Therigrecruitment Full time

Assistant Service Manager – Warranty & Parts - Riyadh, KSA

As an Assistant Service Manager, based in Riyadh, KSA, you will manage service, warranty, spare parts business, and retrofit sales, serving as the primary point of contact for our air and water distributors. The Service Manager will provide product technical support to both air and water distributors in KSA regarding the proper application, installation, operation, and service of Rheem products.

This is a field-based position supporting the entire KSA region and requires frequent travel.

Responsibilities:

  • Provide guidance to distributors and ProPartners on proper operation, user maintenance, application, parts identification, and other duties assigned to support company products.
  • Provide detailed technical guidance to air-conditioning and water heater customers, including, but not limited to, troubleshooting, installation recommendations, repair guidance, and participation in the Factory Start-up program for large installations of company products.
  • Track emerging product failure trends based on feedback from external customers and notify management when appropriate.
  • Develop and implement sales plans for the aftermarket business to ensure the achievement of sales and margin objectives.
  • Oversee activities related to monitoring distributor warranty expenses and failure rates, ensuring compliance with policies and procedures, and implementing corrective actions where necessary.
  • Participate in additional projects to support ongoing business needs.
  • Report issues pertaining to critical customers, product field failures, or other circumstances requiring management involvement.
  • Assist customers with their issues promptly and effectively to ensure a positive customer experience.
  • Develop, modify, and update service manuals and parts lists for products as needed.
  • Provide informal and formal training to customers.
  • Perform other duties as required.

Qualifications:

  • Bachelor's or master's degree in mechanical engineering.
  • 7+ years of experience in managing service operations, troubleshooting, and repairing HVACR and water heating systems.
  • Excellent written and verbal communication skills and a demonstrated ability to work independently and collaboratively.
  • Intermediate computer skills and proficiency in common computer software applications.
  • Ability to multitask.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

HVAC and Refrigeration Equipment Manufacturing

#J-18808-Ljbffr

  • HVAC Team Lead

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Allied Services Full time

    About Our CompanyAllied Services is a leading provider of facilities management services, and we are committed to delivering high-quality solutions to our clients. As an HVAC Foreman, you will play a critical role in ensuring the smooth operation of our HVAC systems and providing exceptional customer service.Job DescriptionOperation, maintenance,...

  • Assistant Service Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Therigrecruitment Full time

    Service Operations Manager - HVACThis role is responsible for providing technical guidance to distributors and customers on proper operation, user maintenance, application, parts identification, and other duties assigned to support company products.Main Tasks:Provide detailed technical guidance to air-conditioning and water heater customers, including, but...

  • HVAC Service Engineer

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Carrier Global Corporation Full time

    At Carrier Global Corporation, we are seeking a highly skilled and experienced Field Service Technician IV to join our team. This role is responsible for providing exceptional customer service and ensuring the efficient operation of air conditioning units.Job OverviewThe successful candidate will have a strong background in HVAC maintenance and repair, with...

  • technician-hvac

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sisco Full time

    Job Title: Technician - HVACLocation: SaudiExperience: Minimum 2 - 5 years of Gulf experienceSalary: Based on experience (8 hours duty + Overtime)Age Limit: Below 45 yearsJob Summary:We are seeking an experienced HVAC Technician to install, maintain, and repair heating, ventilation, and air conditioning systems in commercial and residential settings. The...

  • technician-hvac

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sisco Jobs Full time

    Job Title: Technician HVACLocation: SaudiExperience: Minimum 2 5 years of Gulf experienceSalary: Based on experience (8 hours duty Overtime)Age Limit: Below 45 yearsJob Summary:We are seeking an experienced HVAC Technician to install maintain and repair heating ventilation and air conditioning systems in commercial and residential settings. The ideal...

  • Senior HVAC Supervisor

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Allied Services Full time

    About the RoleWe are seeking a highly skilled and experienced HVAC Foreman to join our team at Allied Services. As an HVAC Foreman, you will be responsible for leading and supervising technicians, planning and distributing workload, conducting training sessions, and assisting in root cause analysis.Key ResponsibilitiesLead and supervise a team of technicians...

  • HVAC Specialist

    8 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    Job Summary:We are seeking a highly skilled HVAC specialist to join our team at Saudi Petroleum Services Polytechnic. The ideal candidate will have strong technical knowledge and hands-on experience in diagnosing and resolving HVAC issues in residential, commercial, and industrial settings.Key Responsibilities:Install, maintain, and repair heating,...

  • Hvac Technician

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Allied Services Full time

    Hvac Technician Allied Services, Saudi Arabia Experience & Job Description:Minimum four years of proven actual hands-on experience in operation, maintenance, troubleshooting, & repair of chillers (Centrifugal, Reciprocating, Screw, etc.), package units, and/or HVAC control systems & BMS (Honeywell, Johnson, Stefa, Landis & Gyr, Siemens, etc.).Report to HVAC...

  • Facilities Management HVAC Specialist

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Allied Services Full time

    About Our TeamWe are a dynamic and supportive team at Allied Services, and we are committed to delivering high-quality solutions to our clients. As an HVAC Foreman, you will play a critical role in ensuring the smooth operation of our HVAC systems and providing exceptional customer service.Job RequirementsTwelve years of experience in HVAC operation,...

  • Assistant Manager of Engineering Services

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotels and Resorts Full time

    About This OpportunityWe are seeking a highly skilled and experienced Assistant Director of Engineering to join our team at Four Seasons Hotel RiyadhJob SummaryAssist the Director of Engineering in maintaining the highest standards of hotel and building operationsResponsibilitiesMaintenance of electrical, plumbing, and HVAC systemsEnsure fire safety and...

  • HVAC Systems Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Vectrus, Inc Full time

    About VectrusVectrus is a leading provider of infrastructure development and logistics services to government agencies and private sector clients. Our company values integrity, respect, and responsibility, and we strive to create a workplace that promotes diversity and inclusion.Job SummaryWe are seeking a Master HVAC Technician to join our team and support...

  • Master HVAC Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Vectrus, Inc Full time

    About the PositionWe are seeking a highly skilled Master HVAC Technician to join our team. As a Master HVAC Technician, you will be responsible for installing, repairing, and maintaining complex HVAC systems in various settings.Key ResponsibilitiesPerform routine inspections on HVAC systems to identify areas of improvement and recommend repairs or...

  • HVAC Engineer Position

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Allied Services Full time

    HVAC Technician Job OpportunityJob Description:We are seeking a skilled HVAC technician to join our team at Allied Services in Saudi Arabia.The ideal candidate will have a minimum of four years of experience in operating, maintaining, troubleshooting, and repairing chillers, package units, and/or HVAC control systems & BMS.Duties include performing PM &...

  • HVAC Business Development Manager

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia GRG Full time

    About the RoleGRG is looking for a highly motivated and experienced HVAC Business Development Manager to join its team in Saudi Arabia. As a key member of our sales team, you will be responsible for identifying and developing business opportunities in the rental market for heating, ventilation, and air conditioning systems.Your Key ResponsibilitiesDevelop...

  • HVAC Maintenance and Repair Expert

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Vectrus Full time

    Job DescriptionAs a Master HVAC Technician, you will be responsible for providing technical expertise in the maintenance, repair, and installation of large commercial and industrial ventilation, refrigeration, air conditioning, and cooling systems.Key ResponsibilitiesPerform routine inspections on HVAC systems and components to identify necessary repairs and...

  • Hvac Foreman

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Allied Services Full time

    Experience & Job Description: Minimum twelve years proved actual hands-on experience in operation, maintenance, troubleshooting, & repair of chillers (Centrifugal, Reciprocating, Screw,..), package units, and/or HVAC control systems & BMS (Honeywell, Johnson, Stefa, Landis & Gyr, Siemens, etc.) including minimum four years in supervisory position with...

  • Power and HVAC Expert

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Zahid Industries Full time

    Job OverviewWe are seeking an experienced Power and HVAC Expert to join our team at Zahid Industries. As a key member of our project management team, you will be responsible for overseeing the timely delivery of projects within the given timeframe, budget, and quality requirements.You will be responsible for managing power and HVAC operations, maintaining...

  • HVAC Maintenance Specialist

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai Full time

    HVAC Technician Role at Sofitel Mumbai BKCSofitel Mumbai BKC is a luxurious five-star hotel that embodies the perfect blend of French elegance and Indian warmth. As an HVAC Technician, you will be part of a dedicated team that strives to provide exceptional service and personalized attention to each guest.We are committed to creating a unique and...

  • HVAC Techincian

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai Full time

    Join to apply for the HVAC Technician role at Sofitel Mumbai BKC.Company DescriptionSofitel Mumbai BKC: A Symphony of French Elegance and Indian WarmthThe Sofitel Mumbai BKC is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's...

  • Master HVAC Technician, Operations Specialist

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Vectrus Full time

    Job SummaryThis position is contingent upon successful contract award to Vectrus. As a Master HVAC Technician, you will provide technical expertise in the maintenance, repair, and installation of large commercial and industrial ventilation, refrigeration, air conditioning, and cooling systems.ResponsibilitiesPerform routine inspections on HVAC systems and...