Restaurant Manager

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia EBR Consulting Full time

Job Summary:
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of food quality, service, cleanliness, and profitability. The ideal candidate will be a strong leader with excellent organizational and communication skills, a passion for customer service, and the ability to manage a diverse team effectively.

Key Responsibilities:

  1. Leadership and Team Management:
    - Recruit, train, supervise, and evaluate restaurant staff.
    - Foster a positive and collaborative work environment.
    - Schedule and manage staff shifts to ensure adequate coverage.
  2. Customer Service:
    - Ensure exceptional guest experiences by maintaining high standards of service and food quality.
    - Address and resolve customer complaints and concerns promptly and professionally.
    - Monitor guest feedback and implement improvements based on customer insights.
  3. Operations Management:
    - Oversee daily restaurant operations, including opening and closing procedures.
    - Ensure compliance with health and safety regulations and restaurant policies.
    - Manage inventory, order supplies, and control food and labor costs.
    - Conduct regular inspections to maintain cleanliness and sanitation standards.
    - Develop and manage budgets, financial reports, and forecasts.
    - Monitor and control operational costs to maximize profitability.
    - Implement strategies to increase revenue and drive business growth.
  4. Marketing and Promotion:
    - Assist in developing and executing marketing strategies and promotions to attract new customers.
    - Collaborate with the marketing team to plan and implement events and special offers.

Qualifications:

  1. Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
  2. Strong leadership, organizational, and time management skills.
  3. Excellent communication and interpersonal abilities.
  4. Knowledge of restaurant management software and POS systems.
  5. Ability to work in a fast-paced environment and handle high-stress situations.
  6. Flexibility to work evenings, weekends, and holidays as required.
  7. High school diploma or equivalent; degree in hospitality management or related field is a plus.

Our client is a food investment company that specializes in developing their own homegrown brands in addition to acquiring franchise brands. They are passionate about food, dedicated to quality, and committed to ensuring every guest has a memorable dining experience. They are looking for a dynamic and experienced Restaurant Manager to join their team and help them continue to grow and succeed.

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