Senior WFM Strategist: Global Ops

منذ 13 ساعات

Riyadh, Riyadh Region, المملكة العربية السعودية Keeta دوام كامل ‏٢٧٩٬٠٠٠ ر.س.‏ - ‏٤٤٦٬٠٠٠ ر.س.‏ عقد

Keeta, an independent brand of Meituan, is redefining food delivery across the Middle East. We’re seeking a Senior Workforce Management Specialist to drive forecasting, scheduling, and real-time optimization for our growing Customer Experience operations.

Lead data-driven planning, partner with Operations and BPO teams, and use Genesys, Verint, Aspect, Power BI, and Excel to improve service levels, productivity, and costs at scale.