Senior Credit Controller

3 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

Job Purpose

Reporting into the Senior Credit Control Manager, the Senior Credit Controller will have responsibility for overseeing the day-to-day running of the Credit Control department to ensure customer debts are paid promptly and company's Account Receivables targets are met.

The Senior Credit Controller will assist the senior credit control manager in training and mentoring and will share responsibility for guiding, coaching and developing the team to ensure the smooth running of this results-orientated department.

This role requires a very hands-on role approach to the credit control function with a strong drive and commitment to achieve demanding targets.

KEY RESPONSIBILITIES:

  • Responsibility for a client ledger of accounts and act as a point of contact for the country's credit related escalations and queries
  • Executing company's credit policy within their area of responsibility
  • Liaising with sales, hire desk and service departments on all customers related issues
  • Liaise and coordinate with other credit team members on their daily activities
  • Collection of debts in an efficient manner in line with agreed timetables, systems and methods
  • Ensuring that all documents required to receive payment are correct and complete
  • Regular calls and follow-ups with customers to ensure the delivery of invoices, collection of payments and solving payment disputes
  • Prompt communication of issues to relevant parties to be able to facilitate collection, control credit offered and improve future performance
  • Reconciliations of customers' accounts on regular basis
  • Customers' accounts balance confirmations on regular basis
  • Communication of disputed invoices, credit notes required. Chasing to ensure a prompt resolution
  • Weekly reporting to senior credit control manager of positions of all such accounts together with notification of any possible payment issues from the customer
  • Weekly cash collections forecasts
  • Assistance in producing month end debtors' information
  • Co-ordinate with the advocates for the legal cases and keeps an up to date record of the status of each pending case
  • Bank deposits and withdrawals
  • Other ad-hoc tasks assigned by senior credit control manager

Skills

The chosen candidate will meet ALL the essential criteria below:

ESSENTIAL

  • Diploma, bachelor's degree or above
  • Successful track record within a credit control or similar environment
  • 4 years previous experience within a credit control function or similar environment
  • Strong knowledge and experience of legal credit control processes
  • Previous experience of leading by example, ensuring that daily deadlines are met, queries answered and that the team's workloads are balanced
  • Computer literate and confident in working with Microsoft Excel
  • Good written and spoken English

DESIRABLE

  • Arabic speaking is an added advantage

PERSON SPECIFICATIONS:

  • Attention to detail
  • Confident and good communication skills
  • Ability to prioritise task, work under pressure and meet deadlines
  • Confident in working autonomously/independently to meet ever-changing deadlines
  • A willing and adaptable aptitude to provide support to the team when necessary, during busy periods or times of absence
  • Results driven
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