Learning Associate

4 weeks ago

Jeddah, Makkah Province, Saudi Arabia Amazon Full time

The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success of training plans and supporting the needs of the Fulfillment Center workforce.

Prerequisite:
  1. Willing to work flexible schedules / shifts
  2. Act as a supervisor for Instructors and Peer Trainers with new hires
  3. Deliver Instructor training, observation and coaching to the AMET standard
  4. Ensure training records are kept up to date through the console
  5. Ensure AMET training materials are kept and delivered against AMET standard and provide a positive learning experience
  6. Use and analyze data on a daily basis to improve NH learning experience
  7. Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
  8. All tests/ audits are completed and responses are tracked
  9. Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
  10. Work with operations on a skill matrix to highlight gaps for critical role training
  11. Support operations with the delivery of critical role training
  12. Improve processes from gathering feedback and analyzing data
  13. Support the recruitment of Instructors and Peer Trainers
  14. Attend meetings when required and provide information required
  15. Work in partnership with the agency managers to improve new hire performance
  16. Support AMET level projects with feedback and improvements
BASIC QUALIFICATIONS

- Are 18 years of age or older

PREFERRED QUALIFICATIONS

- High school or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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