Airport Manager – GSA

1 day ago

Riyadh, Ar Riyāḑ, Saudi Arabia dnata Travel Group Full time

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dnata is a partner to the world's best airlines, travel management organizations, and leading brands in the travel industry. Our experience covers business travel management, worldwide tour operations, group and incentive arrangements, specialized management services, advanced information technology systems, and travel retailing.

At dnata, a culture of excellence guides every aspect of our business. We take immense pride in the way we have achieved award-winning service standards through a process of continuous product innovation and maintaining high service standards.

As Airport Manager, your job purpose is to ensure a world-class, efficient, and identifiably Virgin Atlantic airport experience with the safety and security of our Customers, staff, and equipment at the heart of everything we do. Our Airport Managers will oversee the delivery of a high-quality customer experience as the primary objective of the airport team. You will be responsible for achieving objectives within the agreed financial constraints and representing Virgin Atlantic with local Authorities, regulators, and service providers. You will have overall responsibility for all Airport activities, including contract management of all operational service providers.

You must be able to influence and consult with both internal and external Customers and stakeholders. This role requires a proven ability to assess, communicate, and act on VAA interests in relation to safety and security requirements, local authority and regulatory standards, and audits. The Airport Manager role also requires the ability to lead and motivate the Airport team through impactful, timely, and motivational communications. Regular one-on-one in-person meetings with direct reports should be structured to promote conversations and deliver meaningful two-way feedback.

To be considered for this role, you must meet the below requirements:

  • Proven airport and airline operations leadership experience.
  • Experience leading/managing large teams and a proven record of driving a strong safety-oriented culture.
  • 2 years in an equivalent role with an international carrier (preferred).
  • Understanding of local safety, regulatory, and government policies and regulations.
  • Proven track record of decision-making and proactive change management, evidenced by relevant management experience in a customer-focused environment.
  • Proven ability to lead, motivate, and develop a team.
  • Excellent problem-solving capability.
  • Able to quickly and competently analyze data, and use it to effect operational and strategic action plans.
  • Proven experience of budget forecasting and management.
  • Broad commercial awareness in an airport and airline environment.
  • Ability to work in a fast-changing customer-driven environment and prepared to work unsocial hours and be flexible.
  • Competent use of MS Office products as business tools for presentation and communication purposes.

At dnata, we're committed to providing our employees with opportunities to grow and develop in their careers. So, if you're looking for a challenging and rewarding opportunity, apply today and join our team

Seniority level

Director

Employment type

Full-time

Job function

Customer Service and Management

Industries

Airlines and Aviation

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