IT Co-op Trainee
2 weeks ago
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We are seeking a dynamic and motivated individual to join our team as an IT Co-op Trainee. This position is ideal for someone eager to gain hands-on experience in IT support, develop strong technical skills, and thrive in a fast-paced business environment. The successful candidate will collaborate closely with our IT team to support daily operations, troubleshoot technical issues, and contribute to IT-related projects.
Key Responsibilities:
- Provide first-level technical support for hardware, software, and network issues.
- Assist in troubleshooting and resolving IT-related problems for employees.
- Support the setup and troubleshooting of company devices (laptops, desktops, printers, mobile devices).
- Assist with software installations and IT asset management.
- Collaborate with team members to ensure smooth IT operations across the organization.
Requirements:
- Currently enrolled in a Bachelor's degree program in IT, Computer Science, Information Systems, or a related field.
- Fluent in English (written and verbal); knowledge of Arabic is a plus.
- Basic knowledge of Windows/macOS, Microsoft Office 365, networking fundamentals, and troubleshooting techniques.
- Strong communication skills in English.
- Problem-solving skills to analyze issues and propose effective solutions.
- Teamwork and initiative: eager to learn, proactive, and able to work independently and collaboratively.
What We Offer:
- Hands-on experience in IT support and system administration.
- Mentorship from experienced IT professionals.
- Exposure to a dynamic IT environment with opportunities to work on real-world projects.
Additional Details:
- Seniority level: Internship
- Employment type: Internship
- Job function: Information Technology
- Industries: Insurance Agencies, Brokerages, and Financial Services
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