Integration Manager

Role Type: Permanent

Location: Jeddah, Saudi Arabia (Onsite)

Start: Immediate

The Integration Manager is responsible for overseeing and managing the seamless integration of various systems and applications across the organization. This includes planning, coordinating, and implementing integration solutions for systems such as Oracle Cloud, Point of Sale (POS), Manhattan, and other enterprise applications. The role ensures that data flows efficiently between systems, processes remain streamlined, and business needs are met through robust and scalable integration strategies.

1. Strategy and Planning
   • Develop and implement integration strategies aligned with business objectives and IT architecture.
   • Collaborate with stakeholders to identify integration needs and prioritize initiatives.
   • Evaluate and recommend tools, platforms, and frameworks for effective integration.
2. Integration Development and Management
   • Oversee the design, development, testing, and deployment of integration solutions.
   • Ensure secure and reliable data exchange between systems, including APIs, ETL processes, and middleware platforms.
   • Maintain and enhance integration between key systems such as Oracle Cloud, POS, Manhattan, and others.
   • Troubleshoot and resolve integration issues in a timely manner.
3. Governance and Compliance
   • Establish integration governance frameworks to standardize processes and maintain data integrity.
   • Ensure compliance with data protection regulations and industry standards.
   • Monitor integration performance and implement enhancements as needed.
4. Collaboration and Stakeholder Management
   • Work closely with business units, vendors, and IT teams to understand integration requirements and challenges.
   • Serve as the primary point of contact for integration-related inquiries and issues.
   • Manage vendor relationships for integration platforms and third-party tools.
5. Leadership and Team Development
   • Lead and mentor a team of integration specialists and developers.
   • Conduct training sessions to improve integration knowledge and capabilities within the IT team.
   • Promote a culture of continuous improvement and innovation in integration practices.
6. Monitoring and Reporting
   • Implement monitoring solutions to track integration performance and uptime.
   • Provide regular reports on integration metrics, project progress, and risks to senior management.

• Technical Expertise:
  • Proficiency in integration platforms (e.g., MuleSoft, Dell Boomi, Oracle Integration Cloud).
  • Strong knowledge of APIs, REST, SOAP, and ETL processes.
  • Experience with enterprise systems like Oracle Cloud, POS, Manhattan, and CRM platforms.
• Problem-Solving:
  • Ability to diagnose and resolve complex integration issues effectively.
• Project Management:
  • Experience in managing integration projects using Agile or Waterfall methodologies.
• Communication:
  • Strong written and verbal communication skills to interact with technical and non-technical stakeholders.
• Leadership:
  • Proven ability to lead teams and manage cross-functional projects.

• Bachelor's degree in computer science, Information Technology, or a related field (master's preferred).
• 8+ years of experience in IT, with at least 4 years in integration management or a related role.
• Certifications in integration platforms (e.g., MuleSoft Certified Integration Architect, Oracle Integration Cloud Certification) are a plus.

• Reduction in integration downtime and errors.
• Successful delivery of integration projects on time and within budget.
• Improved data accuracy and system interoperability.
• Positive feedback from stakeholders and end-users.