KSA Account Executive E-commerce
5 days ago
The people here at Apple don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
The Digital Account Executive is a key contributor to Apple's long term e-Commerce strategy and is responsible for the end-to-end delivery of business growth by collaborating with internal/external partners to seek opportunities, develop account plans and execute programs to grow the business, resulting in expanded adoption of the Apple ecosystem and phenomenal customer experience.
Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
Description- Responsible for achieving sales growth in alignment with annual sales plans and country strategic priorities, goals/objectives.
- Have a deep understanding of the eCommerce market, partners and the needs of our end customers.
- Analyse business opportunities and develop account plans to drive Apple's strategies with our partners.
- Drive demand-generation activities with appropriate marketing plans. Improve return on marketing investments.
- Drive innovation into sales and marketing plans to build demand for Apple products in partnership with finance and worldwide digital teams.
- Responsible for the tactical, daily execution of the business to include negotiating programs and demand generation, operational optimisation, and building deep relationships to achieve a great customer experience with results that benefit Apple and our partners. You will be encouraged to get down in the details and do the work.
- As a key collaborator with internal partners, you will lead planning approach which results in the delivery of Apple's global digital eCommerce strategy and constant CX enhancements.
- Work together with finance, planning and logistics to provide ongoing partner forecast, business insights and manage inventory levels.
- 7+ years of experience in e-commerce, channel sales, or online account management.
- Strong knowledge of marketplace operations, merchandising, and sales execution.
- Experience in negotiating programs and managing online partner relationships.
- Strong understanding of promotions, discounting strategies, and customer engagement.
- You have demonstrated success in delivering volume, budget, forecasting, merchandising, marketing and operation with an eCommerce strategic account / Financial analytics.
- Excellent communication, problem-solving, and organizational skills.
- Ability to contribute within a team environment and influence cross-functionally. You possess strong collaboration skills and you're able to work in a dynamic, exciting environment.
- Fluency in English and Arabic is essential.
- You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term.
- Relevant sales experience with a preferred focus on selling direct to major e-Commerce partners and/or managing marketplace channel - Retail channel experience will also be an asset.
- Customer and partner needs can often be unique—but, you're quick on your feet and connect and influence the right people both inside and outside of Apple. As a go to person with leadership, you are trusted and comfortable in tough situations. You can settle disputes, negotiations and own the hard calls with minimal noise. You step up to conflicts and see them as opportunities to shine.
- You think clearly. You simplify complex problems and distill big decisions down to their core. It's rarely easy. Sometimes decisions require you to make tough calls, even after considerable time and energy has been invested—but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions.
- You are only as strong as the people around you, so you know how to build strong relations with your teammates/cross functional teams and motivate them. You create an environment that is collaborative and one that empowers team members to do their life's best work. When projects require extra support, you step up to the plate and mobilize the right resources to ensure all problems are resolved.
- You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations, but you exceed them.
- You believe that communication is key to Apple's success. You're a dreamer and someone who actively talks and listens through endless possibilities—with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.
- You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don't give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.
- Apple and third party solutions solve complex business problems in simple and innovative ways. You create competitive and breakthrough strategies that truly shape the future. You do this by asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what's ahead and identify trends that will be critical for growth.
- Bachelor's degree or equivalent education.
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