Expansion Program Manager, Logistics

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through excellence performance.

Amazon is seeking a Expansion Program Manager for Mexico. In this role, you'll help translate business needs into actionable projects with clear expectations and metrics. Engage and follow up with support teams to execute projects. You'll partner with Operations to align on expectations, confirm project status, anticipate potential risks, and drive strategic decisions to ensure project success.

This role leads investment projects in Mexico to help improve customer experience and business requirements through Program Manager best practices by coordinating with support teams and reporting to Transportation leaders.

Job specifics:

Availability to work from Monday to Friday on a 5-day schedule. This role is not a remote position; attendance on site is required.

Key job responsibilities

1. Own and develop the project management and change management program for investment projects.
2. Support project owners and support teams throughout their project lifetime from conception, feasibility, project planning, and execution.
3. Communicate with project owners and engage with various stakeholder teams, ensuring positive and effective collaboration between teams.
4. Drive projects to improve, expand, and standardize MX operations, based on business objectives.
5. Develop and enforce a culture of continuous improvement.
6. Drive end-to-end process excellence, anticipating risks and communicating effectively to leaders through formal reports, business papers, and risk analysis best practices.

As MX Expansion Program Manager, you'll help translate business needs into actionable projects with clear expectations and metrics. Engage and follow up with support teams to execute projects. You'll partner with Operations to align on expectations, confirm project status, anticipate potential risks, and drive strategic decisions to ensure project success. This role requires a constant hands-on approach to ensure project targets are met.

Amazon Mexico Expansion ensures Logistics requirements are adequately translated into actionable projects with clear expectations aligned with business goals. Our team closely follows the end-to-end project life-cycle to anticipate risks, help remove obstacles, and ensure cost, time, and quality for every project. As part of continuous improvement efforts, the team works closely with Operations and stakeholders to remove compliance or safety risks in our operating facilities.

- Completed Bachelor Degree
- 5+ years of general experience
- 3+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Fluent English and Spanish communication
- Experience in leading large, cross-functional projects

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- PMP
- Experience in capital investments projects

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Posted: April 1, 2025 (Updated 1 day ago)