Telesales Agent

Drive sales by calling existing and potential customers to pitch Bayut packages and services;

Foster and sustain relationships with customers to encourage repeat business;

Understand customers' needs and identify upsell opportunities;

Accurately record and process details of customers' sales, calls, meetings, and notes in the CRM;

Identify and classify buyer profiles, i.e., B2B, B2C, C2C;

Direct prospects to the field sales team when needed;

Meet monthly KPIs & revenue targets;

Ensure timely payment collection from customers.

Qualifications

Bachelor's degrees in marketing, communications, business administration, or related fields are preferred.

Experience

• (1-2) years of Telesales experience;
• Proven track record of successfully meeting sales quota preferably over the phone.

Knowledge

• Excellent command of English & Arabic (verbal & written);
• Good knowledge of the Real Estate industry;
• Basic knowledge and working experience of call centre systems & solutions;
• Proficiency in all Microsoft Office applications.

Skills

• Ability to follow scripts;
• Strong negotiation and consultative sales skills;
• Excellent organisational and problem-solving skills;
• Exceptional customer service, communication and negotiation skills;
• Cool-tempered and able to successfully counter rebuttals in order to close sales.

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.