Business Development Manager

3 days ago

Khobar, Eastern Province, Saudi Arabia ABDULWAHAB M. AL MOALLAM SONS COMPANY CJSC Full time

The Facilities Management (FM) Business Development Manager plays a key role in driving growth and expanding the client base by identifying, pursuing, and securing new business opportunities in the FM sector. This role requires a strong understanding of FM services, market trends, and the ability to build lasting client relationships.

Key Responsibilities:

  1. Business Development:
    • Identify and pursue new business opportunities in FM services, including hard (e.g., maintenance, HVAC) and soft services (e.g., cleaning, landscaping).
    • Develop and implement strategies to grow market share and achieve revenue targets.
    • Research market trends, competitors, and industry developments to identify potential clients.
  2. Client Relationship Management:
    • Build and maintain strong relationships with key clients and stakeholders.
    • Conduct client meetings, presentations, and negotiations to secure contracts.
    • Act as a primary point of contact for client inquiries and ensure high levels of satisfaction.
  3. Proposal & Contract Development:
    • Collaborate with estimation and bidding teams to prepare competitive proposals.
    • Develop and present tailored service offerings based on client needs.
    • Negotiate contract terms and ensure alignment with organizational goals and policies.
  4. Strategic Planning:
    • Work with senior management to set business development goals and align them with company strategy.
    • Contribute to the creation of marketing plans and campaigns to support lead generation.
    • Establish KPIs and regularly report progress against targets.
  5. Cross-Functional Collaboration:
    • Collaborate with operations, finance, and technical teams to ensure service delivery aligns with client expectations.
    • Provide market feedback to improve service offerings and competitiveness.
    • Communicate market needs and client feedback to improve service quality and offerings.
    • Actively participate in internal planning and strategy meetings.
  6. Networking & Branding:
    • Attend industry events, trade shows, and conferences to promote the organization.
    • Build a network of industry contacts and leverage it for business opportunities.
    • Enhance the company's reputation through professional and ethical dealings.

Desired Candidate Profile

Qualifications & Soft Competencies:

  • Bachelor's degree in Business Administration, Facilities Management, or a related field.
  • Master's degree or certifications in Business Development or FM (e.g., IFMA, BIFM) is advantageous.
  • 7+ years in business development, sales, or a related role in the FM industry.
  • Proven track record of achieving sales targets and securing large FM contracts.
  • Strong understanding of FM services, market dynamics, and competitive strategies.
  • Proficiency in CRM software, tendering tools, and MS Office Suite.
  • Exceptional communication and interpersonal skills.
  • Strong negotiation and persuasion abilities.
  • Strategic thinking and problem-solving capabilities.
  • Ability to work independently and in a team-oriented environment.

Employment Type: Full Time

Company Industry: Facilities Management

Department / Functional Area: Business Development

Keywords: Business Development Manager, Marketing, Facility Management, Facilities Management, FM Services, Market Dynamics, CRM Software, IFMA, BIFM

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