Subject Matter Expert
2 weeks ago
Bachelor of Technology/Engineering, Any Graduation
Nationality: Indian
Gender: Male
Vacancy: 1 Vacancy
Job DescriptionSubject Matter Expert (SME) for Enterprise Applications to lead the design, implementation, and management of enterprise applications within the banking sector.
- Oversee the selection, implementation, and integration of enterprise applications, including CRM, ERP, and other tools.
- Ensure these applications meet the banks operational, regulatory, and customer service requirements.
- Provide expertise in GRC (Governance, Risk, and Compliance) solutions to ensure adherence to regulatory requirements.
- Implement and manage fraud management tools to detect, prevent, and respond to fraud risks effectively.
- Analyze existing enterprise applications and recommend improvements for better efficiency and customer experience.
- Ensure seamless integration between various enterprise systems and the bank's core infrastructure.
- Collaborate with internal stakeholders to understand requirements and provide tailored enterprise solutions.
- Act as a liaison between technical teams, vendors, and business units to ensure project success.
- Lead projects for the deployment of enterprise applications, ensuring on-time and within-budget delivery.
- Stay updated with the latest advancements in enterprise applications and recommend innovative tools to enhance productivity and customer service.
- Oversee the maintenance and troubleshooting of enterprise applications to ensure continuous operations.
- Develop and implement policies for user access, data protection, and application security.
- A minimum of 10+ years of experience managing enterprise applications, with a strong background in banking or financial services.
- Proven experience in implementing and managing CRM, ERP solutions, and GRC tools.
- Hands-on experience with fraud management tools and other internal banking applications.
- Expertise in integrating enterprise applications with core banking systems.
Full Time
Company IndustryIT - Software Services
Department / Functional AreaERP, CRM (IT Software)
KeywordsSME, CRM, ERP, Subject Matter Expert Enterprise Applications
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