QBrainX - ServiceNow SPM Lead

4 days ago

Makkah, Makkah Province, Saudi Arabia QBrainX Inc Full time

Job Title: ServiceNow SPM Certified Lead

Job Location: Al Khobar, Saudi Arabia (Onsite)

Experience: 8 to 10 years in ServiceNow Development & Leadership

Certification: ServiceNow SPM Certified (Mandatory)

Full-Time Opportunity

Position Overview

We are looking for a ServiceNow SPM Certified Lead to drive Strategic Portfolio Management (SPM) implementations. The ideal candidate will have strong hands-on experience in SPM, ITBM, and ITSM, along with expertise in ServiceNow scripting, integrations, and solution architecture. This is an onsite role in Al Khobar, Saudi Arabia, offering a great opportunity to lead enterprise-level ServiceNow projects.

Key Responsibilities
  • Lead end-to-end ServiceNow SPM implementations, ensuring alignment with business objectives.
  • Architect, configure, and optimize Strategic Portfolio Management (SPM) and ITBM modules.
  • Collaborate with stakeholders, business teams, and consultants to gather requirements and translate them into ServiceNow solutions.
  • Drive ServiceNow scripting & automation using JavaScript, Glide API, Business Rules, UI Policies, & Flow Designer.
  • Oversee ServiceNow integrations with third-party applications using REST/SOAP APIs & Web Services.
  • Implement best practices, governance, and performance optimization within the ServiceNow platform.
  • Mentor and lead a team of developers, ensuring high-quality solution delivery.
Required Skills & Experience
  • 8 to 10 years of experience in ServiceNow development & leadership.
  • ServiceNow SPM Certification is mandatory.
  • Expertise in SPM (Strategic Portfolio Management), ITBM (PPM, APM, Agile, Demand Management), & ITSM.
  • Hands-on experience in ServiceNow scripting & automation (JavaScript, Glide API, Business Rules, UI Policies).
  • Strong understanding of ServiceNow architecture, workflows, and reporting.
  • Experience with integrations using REST/SOAP APIs, Web Services, and MID Server.
  • Ability to gather business requirements, provide technical solutions, and drive enterprise implementations.
  • Excellent communication, stakeholder management, and leadership skills.
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