Operations Manager – Autos

2 days ago

Riyad Al Khabra, Saudi Arabia SOUM Full time

About Soum

Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the fastest-growing startups in the region, achieving rapid expansion in both our team and product offerings. In recognition of our impact and growth, we were proudly named one of the Top 10 LinkedIn Startups in Saudi Arabia for 2024.

Job Summary:

The Operations Manager – Autos will be responsible for managing and scaling the entire operational infrastructure for Soum's automotive division. This includes overseeing dealership managers, inspectors, logistics, order management, customer service, and telesales. The ideal candidate is a strategic leader with hands-on experience in operational excellence, team management, and process optimization.

Key Responsibilities:

  • Oversee and manage all operational sub-functions, including:
    • Dealership Managers – Ensuring smooth partnerships, onboarding, and compliance.
    • Inspectors – Optimizing vehicle inspection processes for accuracy and efficiency.
    • Logistics
    • Order Management – Streamlining workflows to ensure fast and efficient processing.
    • Customer Service & Telesales – Enhancing customer support and sales conversion.
  • Develop and implement scalable operational strategies to drive efficiency and customer satisfaction.
  • Monitor KPIs and performance metrics, identifying and addressing bottlenecks.
  • Collaborate cross-functionally with sales, product, and marketing teams to improve processes and the overall customer journey.
  • Lead and mentor a high-performing team, fostering a results-driven culture.

Requirements:

  • 5+ years of experience in operations, preferably in automotive, marketplace, or supply chain businesses with at least 2 years in a leadership role.
  • Proven ability to manage large-scale operations with multiple sub-functions.
  • Strong leadership and team management skills, with experience in scaling teams.
  • Deep understanding of supply chain, logistics, and automotive sales operations.
  • Data-driven approach with a track record of optimizing workflows and driving efficiency.
  • Excellent problem-solving skills and the ability to work cross-functionally.

Why Join Soum?

  • Lead and shape the operations of the fastest-growing re-commerce platform in the region.
  • Work in a high-impact role with autonomy to drive innovation and efficiency.
  • Be part of a dynamic and fast-paced team transforming the automotive market.
#J-18808-Ljbffr

  • Auto Technician Team Leader

    3 weeks ago

    Riyad Al Khabra, Saudi Arabia Syarah Full time

    Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing,...

  • Operations Manager – Automotive

    2 days ago

    Riyad Al Khabra, Saudi Arabia beBee Careers Full time

    Job Summary:The Operations Manager – Autos will be responsible for overseeing the entire operational infrastructure of our automotive division. This includes managing dealership managers, inspectors, logistics, order management, customer service, and telesales.Key Responsibilities:Manage all operational sub-functions, including:Dealership Managers –...

  • Scaling Automotive Operations

    2 days ago

    Riyad Al Khabra, Saudi Arabia beBee Careers Full time

    Key Performance Indicators (KPIs):The Operations Manager – Autos will be responsible for monitoring and improving the following KPIs:Dealership manager performance and compliance.Inspector productivity and accuracy.Logistics efficiency and on-time delivery.Order management cycle time and customer satisfaction.Customer service response time and sales...

  • Auto Systems Engineer

    2 days ago

    Al Bahah, Al Bahah, Saudi Arabia beBee Careers Full time

    About the Job:We are seeking a skilled Auto Electrician to join our team. The successful candidate will be responsible for installing, maintaining, and repairing electrical systems in cars and other vehicles.Key Responsibilities:Install, maintain, and repair electrical systems in vehiclesDiagnose and troubleshoot electrical issuesWork efficiently and safely...

  • Highly Skilled Auto Electrician Wanted

    4 days ago

    Al Mubarraz, Eastern Province, Saudi Arabia beBee Careers Full time

    Job Description:We are seeking a highly skilled Auto Electrician to join our team. The successful candidate must possess experience in vehicle electrical maintenance and repair.Key Responsibilities:Conduct thorough inspections to diagnose and troubleshoot electrical faults on vehicles.Perform scheduled maintenance work on vehicles, ensuring optimal...

  • Technical Vehicle Manager

    2 days ago

    Riyad Al Khabra, Saudi Arabia beBee Careers Full time

    Carmakers and tech-savvy companies are transforming the car buying experience in Saudi and the Middle East. Syarah is one such company that offers an innovative digital platform.We're seeking dedicated professionals to join our team and contribute to our growth objectives in the auto sector.Pivotal Responsibilities:Detect vehicle malfunctions using...

  • Automotive Division Head

    2 days ago

    Riyad Al Khabra, Saudi Arabia beBee Careers Full time

    Required Skills and Qualifications:To succeed as an Operations Manager – Autos, you will need:5+ years of experience in operations, preferably in automotive, marketplace, or supply chain businesses with at least 2 years in a leadership role.Proven ability to manage large-scale operations with multiple sub-functions.Strong leadership and team management...

  • Cloud Infrastructure Architect

    2 days ago

    Riyad Al Khabra, Saudi Arabia beBee Careers Full time

    About the JobWe are seeking a highly skilled DevOps and Automation Engineer to join our team. As a key member of our team, you will be responsible for designing, implementing, and maintaining our cloud infrastructure. You will work closely with our development teams to ensure that our systems operate at peak performance and provide high-quality services to...

  • Operations Manager

    5 days ago

    Riyad Al Khabra, Saudi Arabia COREcruitment Full time

    Job Title : Operations Manager - Luxury RetailPackage : up to 25,000 SAR per month, plus annual bonus, plus benefitsI'm currently supporting one of the GCC's major group owned organisations, as they are actively looking for an experienced Operations Manager to join their Retail arm of the business.The group operates primarily within the luxury retail space,...

  • Operations Manager

    12 hours ago

    Riyad Al Khabra, Saudi Arabia Substance Full time

    We are looking for an Operations Manager to oversee and optimize hospitality operations, ensuring top-tier guest experiences and smooth business functions. This role requires leadership, strategic planning, and operational efficiency to drive profitability and service excellence.Key ResponsibilitiesOperational Oversight & Process OptimizationManage...