Senior Human Resources Business Partner
2 weeks ago
Join to apply for the Senior Human Resources Business Partner role at 360Solutions
Join to apply for the Senior Human Resources Business Partner role at 360Solutions
- Understand the relationship between the Business Partners Department and other internal departments, and analyze the existing collaboration mechanisms to enhance integration and streamline workflow.
- Monitor joint operations with supporting departments such as recruitment, payroll, and other departments to ensure alignment of efforts and the achievement of client goals.
- Identify opportunities for improvement in inter-departmental processes and develop solutions to accelerate performance and enhance service levels.
- Establish effective communication channels to ensure clarity of roles and responsibilities between the Business Partners Department and other teams.
- Provide advisory support to business partners by offering clear information about internal processes and workflows.
- Maintain continuous communication with clients to understand their evolving needs and ensure the solutions provided align with their requirements.
- Hold regular meetings with clients to review performance, discuss potential challenges, and develop continuous improvement plans.
- Develop strategies to enhance the client experience by improving the quality and efficiency of services provided.
- Coordinate with clients to understand their growth and expansion plans and provide necessary support to meet their future needs.
- Monitor customer satisfaction indicators and analyze them, proposing new initiatives to improve service levels and strengthen long-term relationships.
- Act as a liaison between clients and internal departments to ensure quick and effective responses to any inquiries or urgent needs.
Required Qualifications:
- Bachelor's degree in Business Administration, Human Resources, or related fields.
- At least 5 years of experience in human resources or partnership management.
- Familiarity with HR policies and labor systems.
- Proficiency in English (Advanced level).
- Professional certification such as SHRM-CP or PHR (Preferred).
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionHuman Resources
- IndustriesHuman Resources Services
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