Head Of Brokerage
23 hours ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
Develop and manage the strategic partnerships with external B2B partners (motor, sub-dealers, and others) through the development of campaigns and initiatives to improve and grow the current portfolio.
What you will do:
- Support the launch of new business initiatives and projects.
- Lead the introduction of relevant market studies, trends and competitor's movement.
- Lead the management of the overall relationship from quality and productivity perspective in terms of TAT and service levels.
- Lead campaign development process through launching standalone or joint campaigns.
- Maintain the relationship with financing partners by conducting regular meetings for relationship and sales review for potential joint campaigns and activities.
- Provide necessary support to Business Managers staff.
- Conduct monthly market studies for trends and competitor's movement.
- Support the implementation of approved communication plans to maximize the awareness.
- Conduct regular campaign analysis.
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
Required Skills to be successful:
- Excellent communication skills (Arabic/English).
- Excellent computer skills.
- Presentable.
- Creative & innovative.
- A strong understanding of customer inquiries and market dynamics.
- Stress oriented.
- Ability to work within a team.
- Strong people and stakeholder management skills (internal/external).
- Knowledge of customer satisfaction index.
- Strong experience in relationship management.
- Strong strategic planning skills.
What equips you for the role:
Bachelor's degree/University degree or equivalent experience.
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