Head Of Brokerage

5 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full time
Head Of Brokerage | Al-Futtaim Mobility Solutions | Riyadh

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

Develop and manage the strategic partnerships with external B2B partners (motor, sub-dealers, and others) through the development of campaigns and initiatives to improve and grow the current portfolio.

What you will do:

  1. Support the launch of new business initiatives and projects.
  2. Lead the introduction of relevant market studies, trends and competitor's movement.
  3. Lead the management of the overall relationship from quality and productivity perspective in terms of TAT and service levels.
  4. Lead campaign development process through launching standalone or joint campaigns.
  5. Maintain the relationship with financing partners by conducting regular meetings for relationship and sales review for potential joint campaigns and activities.
  6. Provide necessary support to Business Managers staff.
  7. Conduct monthly market studies for trends and competitor's movement.
  8. Support the implementation of approved communication plans to maximize the awareness.
  9. Conduct regular campaign analysis.
  10. Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.

Required Skills to be successful:

  1. Excellent communication skills (Arabic/English).
  2. Excellent computer skills.
  3. Presentable.
  4. Creative & innovative.
  5. A strong understanding of customer inquiries and market dynamics.
  6. Stress oriented.
  7. Ability to work within a team.
  8. Strong people and stakeholder management skills (internal/external).
  9. Knowledge of customer satisfaction index.
  10. Strong experience in relationship management.
  11. Strong strategic planning skills.

What equips you for the role:
Bachelor's degree/University degree or equivalent experience.

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