Senior Credit Controller

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Rapid Access Full time

Reporting into the Senior Credit Control Manager, the Senior Credit Controller will have responsibility for overseeing the day-to-day running of the Credit Control department to ensure customer debts are paid promptly and company's Account Receivables targets are met.

The Senior Credit Controller will assist the Senior Credit Control Manager in training and mentoring and will share responsibility for guiding, coaching and developing the team to ensure the smooth running of this results-oriented department.

This role requires a very hands-on approach to the credit control function with a strong drive and commitment to achieve demanding targets.

Key Responsibilities:

  • Responsibility for a client ledger of accounts and act as a point of contact for the country's credit-related escalations and queries.
  • Executing the company's credit policy within their area of responsibility.
  • Liaising with sales, hire desk, and service departments on all customer-related issues.
  • Liaise and coordinate with other credit team members on their daily activities.
  • Collection of debts in an efficient manner in line with agreed timetables, systems, and methods.
  • Ensuring that all documents required to receive payment are correct and complete.
  • Regular calls and follow-ups with customers to ensure the delivery of invoices, collection of payments, and solving payment disputes.
  • Prompt communication of issues to relevant parties to facilitate collection, control credit offered, and improve future performance.
  • Reconciliations of customer accounts on a regular basis.
  • Customer account balance confirmations on a regular basis.

Qualification and Experience Requirements: The chosen candidate will meet ALL the essential criteria below.

ESSENTIAL:

  • Successful track record within a credit control or similar environment.
  • 4 years previous experience within a credit control function or similar environment.
  • Strong knowledge and experience of legal credit control processes.
  • Previous experience of leading by example, ensuring that daily deadlines are met, queries answered, and that the team's workloads are balanced.
  • Computer literate and confident in working with Microsoft Excel.
  • Good written and spoken English.
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