Health Club Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time
Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

We are seeking a dynamic and experienced Health Club Manager to join our team in Jeddah, Saudi Arabia. The ideal candidate will be responsible for overseeing all aspects of our state-of-the-art health club, ensuring exceptional member experiences, and driving business growth.

  1. Manage daily operations of the health club, including staff supervision, scheduling, and facility maintenance.
  2. Develop and implement strategies to increase membership sales and retention.
  3. Oversee financial operations, including budgeting, expense control, and revenue optimization.
  4. Ensure compliance with health and safety regulations and maintain a clean, safe environment for members and staff.
  5. Create and manage fitness programs and classes to meet member needs and industry trends.
  6. Train and mentor staff to deliver high-quality customer service and maintain professional standards.
  7. Collaborate with marketing teams to develop and execute promotional campaigns.
  8. Handle member inquiries, feedback, and complaints to maintain high satisfaction levels.
  9. Stay updated on industry trends and implement innovative ideas to improve club offerings and member experience.
Qualifications
  1. Bachelor's degree in Business Administration, Sports Management, or related field.
  2. 3-5 years of experience in health club or fitness facility management.
  3. Strong leadership skills with the ability to motivate and develop a team.
  4. Excellent customer service orientation and interpersonal skills.
  5. Proven track record in financial management and budgeting.
  6. Proficiency in health club management software and MS Office suite.
  7. In-depth knowledge of fitness industry trends, equipment, and best practices.
  8. Current fitness certifications from recognized organizations (e.g., ACE, NASM, ACSM).
  9. Experience in marketing and sales strategies for membership growth.
  10. Excellent problem-solving and decision-making abilities.
  11. Strong communication skills in English; Arabic language skills are a plus.
  12. Familiarity with health and safety regulations in the fitness industry.
Additional Information

Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

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