Contact Center Agent

About the RoleThe Contact Center Senior Supervisor will be responsible for managing a team of customer support agents, providing guidance and training to ensure excellent service quality. This individual will also analyze key operational metrics, identify areas for improvement, and implement changes to enhance overall performance.

**Company Overview:**Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Our Customer Experience...

Responsibilities:Handle inbound and outbound calls, providing exceptional customer service.Respond to customer inquiries via email and social media in a timely and professional manner.Resolve customer issues and escalate cases when necessary to ensure satisfaction.Maintain accurate records of customer interactions in the company's CRM system.Collaborate with...

Join to apply for the Call Center Agent - English role at 2P Perfect Presentation.About the RoleWe are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Riyadh, Saudi Arabia. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. The...

About the RoleTaab Group is seeking a talented Contact Center Operations Lead to join our team in KSA.We are looking for a proactive leader who can drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to implement...

Join to apply for the Call Center Agent - English role at 2P Perfect PresentationJoin to apply for the Call Center Agent - English role at 2P Perfect PresentationGet AI-powered advice on this job and more exclusive features.Direct message the job poster from 2P Perfect PresentationTalent Acquisition Specialist @ 2P Perfect Presentation | Human Resources |...

Enterprise Contact Center SpecialistWe're seeking an experienced Enterprise Contact Center Specialist to join our team at Amazon. In this role, you will be responsible for designing and implementing contact center solutions that meet the needs of large-scale customers.Experience in IT development or implementation/consulting in the software or Internet...

We are seeking a highly motivated and experienced Contact Center Supervisor to join our team at Tamkeen Human Resource (THR).About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will have a proven track record of...

The Enterprise Contact Center Specialist role at Amazon is focused on delivering exceptional customer experiences through innovative technology solutions. As part of our Amazon Connect Specialist Team, you'll work collaboratively with customers to design and implement tailored contact center solutions.About the Team CultureWe value diversity, equity, and...

About the RoleWe are seeking an experienced Cloud Solutions Expert to join our team as an Enterprise Contact Center Architect. In this role, you will collaborate with customers to design and implement scalable, flexible, and resilient technical architectures that address their complex challenges.Key ResponsibilitiesProvide customers with deep technical...

Join to apply for the Call Center Agent role at 2P Perfect PresentationResponsibilities:Answering large incoming calls and assisting callers with their inquiries in a timely manner.Resolving complaints or forwarding to the appropriate department.Maintaining records and updating information in the database.Following up with callers to ensure their issues are...

About the RoleThis is an exciting opportunity to join Amazon's AGS business in China as a Contact Center Operations Specialist. You will be responsible for forecasting business demands through data analysis and developing staffing strategies to ensure seamless customer service experiences.

**Responsibilities:**In this Contact Center Team Leader role, you will be responsible for leading and directing a team of customer service representatives. This includes:Supervising team members to ensure they meet performance targets and deliver exceptional serviceHandling complex customer inquiries, complaints, and issuesLeading and mentoring team members...

Required Skills and Qualifications- 5+ years of business development/consulting in enterprise software, cloud, or SaaS companies- Experience creating and presenting business value proposals to VP and C-level executivesPreferred Qualifications- Experience with Contact Center technology transformation initiatives- Deep understanding of cloud technologies,...

At HALA, we are a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. We empower SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.We currently hold multiple entities in UAE, Saudi Arabia, and Egypt (including HALA Payments,...

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA...

Arab National Bank is recruiting for a Call Center Operations Manager to join our Perfume & Cosmetics industry team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for driving customer satisfaction and operational efficiency.Responsibilities:This role involves managing a team of customer service representatives, ensuring they...

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA...

Join our team at Ninja Food as a Dispatch Agent We are seeking a detail-oriented and organized individual to manage our daily operations and ensure efficient and timely delivery of orders. As a Dispatch Agent, you will be responsible for coordinating delivery schedules, assigning drivers, and monitoring order status. The ideal candidate thrives in a...

We are seeking a seasoned Network Engineer to join our team at ZIWO LLC.About ZIWO:ZIWO is an Omni-channel Cloud Contact Center Software (CCAAS) offering seamless communication solutions for businesses worldwide. Our platform facilitates integration with any application, ensuring flexibility and ease of use.We connect users across 145 countries, enabling...