Technical Account Manager
9 hours ago
Key Responsibilities
VIP Account Management
- Act as the primary point of contact for VIP customers, ensuring their needs are met and their expectations are exceeded.
- Build and maintain strong, trusted relationships with key clients to foster long-term partnerships.
- Understand customer business objectives and provide tailored solutions to meet their specific requirements.
Technical Support & Consultation
- Provide technical expertise on fleet management systems, GPS tracking devices, and related components.
- Troubleshoot and resolve technical issues related to hardware, software, and system integration.
- Guide customers through the installation, configuration, and optimization of our products and services.
Customer Requirements Handling
- Collaborate with internal teams (e.g., sales, engineering, and operations) to ensure seamless delivery of services.
- Gather and document customer feedback to drive product and service improvements.
- Proactively identify opportunities to expand services or upsell based on customer needs.
Training & Enablement
- Conduct training sessions for customers on the use of fleet management systems and GPS tracking tools.
- Create technical documentation, FAQs, and guides to support customer self-service.
Qualifications
- Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field.
- Proven experience in account management, technical support, or a similar role, preferably in the technology, telematics, or automotive industry.
- Strong technical knowledge of GPS tracking systems, fleet management software, and related hardware.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
- Problem-solving mindset with a focus on delivering exceptional customer service.
- Proficiency in CRM software and other relevant tools.
Preferred Qualifications
- Experience in the vehicle tracking or fleet management industry.
- Knowledge of telematics and IoT (Internet of Things) technologies.
- Familiarity with installation processes for GPS tracking devices and related components.
- Multilingual abilities (if applicable to your customer base).
-
Technical Account Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeTechnical Account ManagerAbout the RoleWe are seeking an experienced Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for managing our existing client relationships and expanding our services to new clients.You will work closely with our sales team to develop customized solutions that meet our clients'...
-
Technical Account Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob SummaryWe are seeking an experienced Technical Account Manager to join our team. The ideal candidate will have a strong background in technical sales and a passion for building long-term relationships with customers.Key Responsibilities:Develop and maintain strong relationships with key customers and stakeholdersCollaborate with our sales teams to...
-
Technical Account Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeTechnical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...
-
Technical Account Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeSales Enablement Role:The Technical Account Manager position is responsible for driving and transforming the professional services business growth in assigned territories. This involves building and managing relationships with senior-level technical personnel and decision-makers, serving as their trusted technology advisor.Your Key Objectives:Identify and...
-
Technical Account Manager
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia SupportFinity™ Full timeJob DescriptionWould you like to join the leading global provider of network security solutions to help strategic accounts optimize their customer experience? At Fortinet, we are looking for a Technical Account Manager to build a long-term trusted relationship by operating as the primary technical advisor for key enterprise customers.As Technical Account...
-
Technical Account Manager
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeTechnical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...
-
Technical Account Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob DescriptionWe are seeking a Technical Account Manager to join our team. As a key member of our customer success organization, you will be responsible for managing our customers' technical relationships and ensuring they achieve maximum value from AWS.You will work closely with our customers to understand their business and technical needs, and develop...
-
Technical Account Manager
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeTechnical Account Manager , ES - LATAM - NOLAWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support, we're looking for a Technical Account Manager to work with our customers' creative and transformative...
-
Technical Account Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeWe are seeking a Technical Account Manager to join our team. As a key member of our sales team, you will be responsible for providing technical and sales support for accounts in assigned territories.You will work closely with customers to understand their business requirements and provide solutions that meet their needs. Your expertise in network...
-
Technical Account Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeCloud Operations Architect (UAE), Enterprise Support - EMEA StartupsAt Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering...