NE Sales Engineer

3 weeks ago


Khobar, Eastern Province, Saudi Arabia Otis Elevator Co. Full time

Job Type: Full time

Posted On: 2 Days Ago

Job Requisition ID: 20123461

Date Posted: 2025-02-04

Country: Saudi Arabia

Location: Otis Elevator Company Saudi Arabia Ltd, 10th Floor, Khajoqshi Tower, Dahran Main Road, Khobar, Saudi Arabia

Role Overview:

The role holder is responsible for supporting the new equipment operations including negotiating new contracts, updating contractual terms and competitive intelligence to grow the market share for Otis – Entity. The role holder is also responsible for conducting a product check post-delivery/installation at the client site to ensure quality and compliance with the scope of delivery. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

On a typical day you will:

  • Provide management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
  • Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
  • Work under the guidance of the Manager – New Equipment to prepare contracts, negotiate and finalize agreements with clients, based on established guidelines.
  • Prepare pre-qualification and technical documents to support the new equipment proposals within Otis - Entity.
  • Prepare estimates and issue quotations based on project scope and Otis products pitched to the client.
  • Negotiate new equipment contracts with clients, ensuring all potential client risks are addressed under the renewal terms.
  • Execute sales strategies to increase the market share of Otis – Entity across all product lines within the assigned markets.
  • Develop strong relationships with developers/contractors within Otis – Entity by regularly engaging with key contacts and positioning Otis favorably for all new equipment projects.
  • Coordinate with the Aftermarket and Service Department to ensure that the terms and conditions of all new equipment agreements are implemented.
  • Conduct inspections on all new equipment products delivered and installed at client locations, as per contractual requirements to ascertain the completion of the scope of work.
  • Build competitive awareness of the products being offered in the market to help position Otis – Entity as the preferred provider on all new equipment proposals.
  • Assist the Finance Department with the timely collection of payments based on contracting agreements.
  • Maintain and update the new equipment contracts database in the MIS system and provide periodic reports from this and other relevant sources to show the latest status of all contract activity.
  • Prepare sales reports, pipeline forecasts as requested by the management.
  • Execute sales operations with strict compliance to the quality procedures & ISO policies of the company.
  • Define performance goals at the start of the year in discussion with the reporting manager and ensure that the goals are achieved during the course of the year.
  • Identify training and development requirements for self and agree on them with the reporting manager to ensure that the required trainings are arranged and attended.
  • Strive to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
  • Keep abreast of professional developments, new techniques and current issues through continued education and professional growth.

Requirements:

  • Bachelor's degree in Engineering/Sales or equivalent.
  • Minimum of 5 years of relevant experience with sales operations in a construction/engineering organization.
  • Fluent written and spoken English essential, Arabic preferred.
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