Telesales Agent

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Bayut | dubizzle Full time

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Telesales Agent - Transaction, you will have to do inbound and outbound telephone calls to achieve sales targets. You will be responsible for cross-selling or up-selling our products where possible, receiving incoming telephone calls, and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You will liaise with the appropriate departments to resolve customer complaints.

In this role, you will:

  1. Drive sales by calling existing and potential customers to pitch Bayut packages and services;
  2. Foster and sustain relationships with customers to encourage repeat business;
  3. Understand customers' needs and identify upsell opportunities;
  4. Accurately record and process details of customers' sales, calls, meetings and notes in the CRM;
  5. Identify and classify buyer profiles, i.e., B2B, B2C, C2C;
  6. Direct prospects to the field sales team when needed;
  7. Meet monthly KPIs & revenue targets;
  8. Ensure timely payment collection from customers.

Qualifications:

  • Bachelor's degree in marketing, communications, business administration, or related fields preferred.

Experience:

  • (1-2) years of Telesales experience;
  • Proven track record of successfully meeting sales quota preferably over the phone.

Knowledge:

  • Excellent command of English & Arabic (verbal & written);
  • Good knowledge of the Real Estate industry;
  • Basic knowledge and working experience of call centre systems & solutions;
  • Proficiency in all Microsoft Office applications.

Skills:

  • Ability to follow scripts;
  • Strong negotiation and consultative sales skills;
  • Excellent organisational and problem-solving skills;
  • Exceptional customer service, communication and negotiation skills;
  • Cool-tempered and able to successfully counter rebuttals in order to close sales.

Traits:

  • Approachability and friendly personality;
  • Motivating others;
  • Dealing with Ambiguity;
  • Compassion and empathy;
  • Composure;
  • Personal learning and reflection;
  • Flexibility.

Benefits:

  • High-performing and fast-paced work environment;
  • Comprehensive Health Insurance;
  • Rewards and recognition;
  • Learning & Development.

#BayutKSA

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

  • Telesales Agent

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Bayut | dubizzle Full time

    Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users...

  • Telesales Manager

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Soum Full time

    About UsWe're on a mission to build a marketplace that enables users to buy and sell anything online with convenience, trust, and ease starting in the MENA market. We began with second-hand electronics in KSA, becoming market leaders, and are now expanding to used cars and collectibles. In just two years, we've facilitated hundreds of thousands of...

  • Telesales Professional

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    About the JobThis role is ideal for individuals who have a strong background in sales and are looking for a challenging and rewarding opportunity.As a Telesales Agent, you will play a critical role in driving revenue growth and expanding our customer base.ResponsibilitiesProactive and results-driven approach to salesExcellent communication and interpersonal...

  • Customer Experience Leader

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    About the RoleThe Customer Experience Leader will oversee a dynamic team of telesales agents focused on improving customer engagement and satisfaction.Key ResponsibilitiesTeam Management: Train, mentor, and lead a high-performing telesales team. Set clear performance goals, KPIs, and targets for the team. Conduct regular performance reviews and provide...

  • Customer Engagement Manager

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Job Summary:">We are seeking an experienced Telesales Manager to lead our dynamic team of telesales agents. As a key member of our organization, you will be responsible for improving customer experience and engagement by identifying and addressing customer pain points. Your exceptional leadership skills and ability to motivate your team will drive results...

  • Business Development Strategist

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Job Summary:">We are seeking an experienced Telesales Manager to join our team. As a key member of our organization, you will be responsible for leading our dynamic team of telesales agents and developing effective sales strategies to drive revenue growth and customer satisfaction.Responsibilities:">Lead a team of telesales agents to achieve sales targets...

  • Sales Team Lead

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Job Description:">About us, we are a fast-growing marketplace that enables users to buy and sell anything online with convenience, trust, and ease. Our mission is to build a seamless user experience across the MENA market.Role Overview:The Telesales Manager will lead a dynamic team of telesales agents focused on improving customer experience and engagement....

  • Customer Acquisition Specialist

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Job OverviewWe are seeking an experienced sales professional to join our team. As a Telesales Agent, you will be responsible for generating new leads and closing deals through effective communication and negotiation skills.About You:Bachelor's degree in marketing, communications, business administration, or related fields preferred;(1-2) years of Telesales...

  • Telecommunications Agent

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Job DetailsThis role requires an experienced Telesales Specialist to drive sales growth through telecommunication channels.Your key responsibilities will include:Establishing and maintaining relationships with customers to drive sales growth;Making inbound and outbound calls to existing and potential customers to pitch our services;Understanding customers'...

  • Sales Representative

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    About the RoleWe are seeking a highly motivated Sales Representative to join our team. As a Telesales Agent, you will be responsible for driving sales by calling existing and potential customers to pitch Bayut packages and services.Your key objectives will include fostering and sustaining relationships with customers to encourage repeat business,...