Call Center Team Lead

منذ 2 أيام

Al Khobar, Eastern Province, المملكة العربية السعودية ACE Gallagher Arabia Insurance Consultants دوام كامل ‏١٢٠٬٠٠٠ ر.س.‏ - ‏١٨٠٬٠٠٠ ر.س.‏ عقد

ACE Gallagher Arabia Insurance Consultants in Al Khobar seeks a Call Center Team Leader to provide leadership to a customer service group and ensure quality and productivity targets are met.

The role involves managing daily operations, coaching staff, and handling inquiries across phone, webchat, and social media while improving customer satisfaction. English and Arabic fluency is required, along with strong analytical skills.