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Account Manager

1 month ago

Jeddah, Makkah Province, Saudi Arabia Zoho Full time

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Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 100 million+ users and over 15,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 25 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Job Title: Account Manager

Experience: 2 to 3 years

Responsibilities:

  1. Drive revenue through proactive outreach to existing accounts and overachieve upsell targets.
  2. Understand and analyse customer's business needs, technical requirements and current challenges. Position the right offering accordingly, highlighting the relevant product capabilities to demonstrate values.
  3. Possess deep product knowledge of Zoho products with an ability to show product demos as needed.
  4. Build and manage the entire sales cycle from qualifying to scoping opportunity. Build relationships, retain, negotiate and close business.
  5. Ensure customer satisfaction and arrest churn.

Requirements:

  1. 2-3 years of business development experience from a software/SaaS background targeting mid to large sized companies.
  2. Prior experience in selling enterprise applications such as CRM, ERP, Accounting and HRMS is preferred.
  3. Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets
  4. Ability to deliver effective presentations and product demos highlighting the key value proposition
  5. Strong communication, interpersonal and consultative skills
  6. Comfortable working independently in a distributed and remote environment
  7. Comfortable using tools such as CRM for process management and reporting.
Seniority level

Associate

Employment type

Full-time

Job function

Sales and Business Development

Industries

Information Services, IT Services and IT Consulting, and Technology, Information and Media

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