Business Analyst

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting. Learn about the Danaher Business System which makes everything possible.

The Business Analyst supports the sales team by providing administrative and organizational assistance. Provides bid generation support, manages and maintains sales funnel (forecasting), facilitates communication and sponsors department meetings. Communicates with vendors and customers and arranges for third party inspections. Track sales KPIs using software tools to improve the accuracy of the sales funnel and forecast. Tracks performance against metrics and performs sales incentive calculations.

In this role, you will have the opportunity to:

  1. Maintain and build analytical tools to assist the commercial organization in monitoring key performance to improve data quality.
  2. Develop and publish weekly and monthly dashboards/scorecards and visual reports of KPIs, providing context, analysis, and improvements on the drivers and performance when applicable.
  3. Develop future capabilities to ensure continued improvement of CEPHEID Saudi Arabia's data analytics, CRM, and KPI visibility/management.
  4. Shape CEPHEID Saudi Arabia's data management and analytics to support pursuit of CEPHEID Saudi Arabia's Strategic Objectives.
  5. Work with the commercial team to address complex challenges related to CRM, data analytics, KPI, and market visibility.
  6. Work closely with Danaher Dx Saudi Arabia's DBSL to provide support and supplemental input to advance CEPHEID Saudi Arabia's DBS maturity.
  7. Act as the main point of contact for CRM and Power BI dashboards including delivering training to increase sales adoption among the field teams (specifically Sales and Service).
  8. Act as the main point of contact for Beckman's SFDC team.
  9. Serve as a liaison between commercial teams to assist or gather business requirements needed for system modifications or enhancements.
  10. Deliver CRM training content via live instructor-led training, virtual live sessions, and eLearning that enhance the CRM learning process.
  11. Proactively analyze data, identify trends to anticipate potential risks and opportunities, and provide actionable insights to department leaders.
  12. Participate in forecasting and S&OP meetings to ensure accurate planning and visibility.
  13. Act as point of contact for the sales team for un-forecasted demand of products.
  14. Participate in Global stock allocation reviews: PSI lite, and quality status calls.
  15. Anticipate business challenges and recommend improvements to enhance SIP effectiveness, ensuring SIP motivates sales teams effectively and contributes to overall organizational success.
  16. Build effective SIP models by analyzing key revenue drivers and align incentives with business objectives and drive performance.
  17. Create standard work and provide monthly updates to the sales team on their SIP across KSA regions.

The essential requirements of the job include:

  1. Bachelor's degree in business, Marketing, Finance, Analytics, Data systems, Medical Technology or related field required.
  2. 3+ years of working experience in CRM (Salesforce) and Business Intelligence tools (ex. Power BI, Tableau, QlikView) required.
  3. Fluent in English & Arabic.
  4. Expert in Excel, Power BI (with programming skills) and strong aptitude for systems.
  5. Proficiency with CRM system at the Administrator level or above; demonstrated by either company-issued certificate or a minimum of 3 yrs. hands-on experience required.
  6. Data driven and analytical. Must enjoy data mining and digging into/analyzing numbers, capable of translating customer focused problems into data driven solutions.
  7. Possess strong analytical skills, pays close attention to detail and is a strong team player (i.e. no job is too small or too large) with an exceptional work ethic.
  8. Excellent problem resolution skills, written and verbal communication skills, and consistently displays a high level of professional conduct.
  9. Great data visualization and presentation skills to provide recommendations based on data insights.
  10. Advanced proficiency with Microsoft Excel, Word, Access, Outlook, and PowerPoint.
  11. Proficient with online communication platforms (MS Teams, Zoom).
  12. Experience using MS Whiteboard or Miro.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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