Program Coordinator, Corporate Masters

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia IE University Full time
Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University Corporate Masters is looking for a Program Coordinator in Riyadh to join its team

The Program Coordinator will be responsible for the delivery and day-to-day management of projects and activities relating to IE's Corporate Masters. This comprises serving as the key interface between students, professors, and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing guidelines and policies; supporting program logistics and operations; and supporting faculty members to ensure a world-class Corporate Masters experience for our corporate students in Riyadh.

Responsibilities

Your role as Program Coordinator will involve:

Interaction with Students:

  • Meet with corporate students in order to solve issues, offer advice, and/or give support with empathy, sensitivity, and a professional customer-oriented approach, on a daily basis.
  • Co-manage the relationship with class representatives together with other team members.
  • Support corporate students facing academic difficulties or overall challenges within the programs.
  • Manage (written and oral) communications with corporate students, including all written regular communications and information points; presentations and information sessions; etc.
  • Using corporate student feedback, identify ways to improve their experience with IE.

Interaction with Professors and other departments:

  • Liaise with professors to communicate specific corporate student or group situations, request feedback, ensure timely submission of grades, syllabi, etc., and provide ongoing support to faculty members and teaching staff.
  • Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar's Office, Maintenance Dept., International Mobility Office, etc. – in order to ensure a successful student experience.

Internal Development:

  • Offer support with the delivery of the Corporate Masters.
  • Attend to all administrative and logistical duties to ensure a smooth running of the department.
  • Assist participants and faculty before, during, and after the program.
  • Offer support to program managers/admissions with sales-related duties.
  • Represent IE at promotional events (master classes, fairs, etc.).
  • Attend to all administrative duties to ensure a smooth running of the commercial activities.
  • Participation in the management of onboarding processes, as well as daily interaction with participants and faculty.
  • Representing IE XL in face-to-face events on campus and outside.
  • Daily commercial activity and attention to participants.
  • Helping with event organization. Take responsibility for corporate special program components, areas, initiatives, and projects.
  • Operational management of the annual budget.
Qualifications

To thrive in this role, you should have:

  • A Master's Degree is strongly preferred. A minimum of a Bachelor's Degree is required.
  • Advanced proficiency in English is a must, with substantial professional experience in English; Spanish is a plus.
  • A minimum of 3 years of professional experience is required.
  • International experience is strongly preferred.
  • Strong project management capabilities.
  • The candidate will demonstrate solid customer management skills, ability to work under pressure, and a high level of accountability.
  • Experience in multi-stakeholder environments, as well as excellent communication skills and a strong customer orientation, are essential.
  • Experience in global management education or working with business schools is a plus.
  • Candidates must possess a valid EU work permit.
  • Based in Riyadh. Work remotely or from the client's facilities as required.
  • Flexibility to travel occasionally to other KSA regions, Spain, or other countries.

It's time to bring your best and make your mark. Now the choice is yours

If you want to be part of this educational revolution, we invite you to apply and be part of our amazing team at IE University.

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